Quote:
Originally Posted by mlsteele
I had my truck at the dealer ship 2 weeks ago to have the oil changed. I was also getting a water in fuel alarm. They fixed that too. So they tell me that the oil change, fuel filter change, and the sensor replacement is $285.00. They said that the fuel filters have not been changed since 15K miles. (currently 66K miles) That was why the sensor went bad. So that cost $100 for the warranty claim. Now since the same dealership has always serviced my truck they should have changed to filters at the right time. So they expect me to pay for their screw ups? Please tell me if I am wrong.
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That sound shady to me. I doubt the sensor went bad. They were able to make a warranty claim by replacing the sensor. I suppose you had a 100 deductible?
Yes, this is the way service depts operate. You might have needed the sensor but I doubt a fuel filter in for 60k made the sensor go bad. My Dodge Ram 3500 had the same fuel filter until I changed it at 90k. (I know I'm a bad boy)
Service advisors in dealerships are rated on there ability to lie to customers. The longer the nose the better the advisor.
PHX
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1999 F250 Regular Cab 7.3L PSD 2WD.
If it has spark plugs or less than 8 lugs, it is not a truck.
