Quote:
Originally Posted by mlsteele
I had my truck at the dealer ship 2 weeks ago to have the oil changed. I was also getting a water in fuel alarm. They fixed that too. So they tell me that the oil change, fuel filter change, and the sensor replacement is $285.00. They said that the fuel filters have not been changed since 15K miles. (currently 66K miles) That was why the sensor went bad. So that cost $100 for the warrenty claim. Now since the same dealership has always serviced my truck they should have changed to filters at the right time. So they expect me to pay for their screw ups? Please tell me if I am wrong.
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The deductible is the deductible.....
In the intervening time, did you specifically request that the filters be changed or ask for a maintenance schedule that specifically included fuel filter replacement? Replacing fuel filters is a maintenance cost that is borne by the vehicle owner... we cannot unilaterally replace these filters without your expressed request.
As the vehicles owner, it is your responsibility to ensure that proper maintenance is performed...
For the vultures.... you guys cry when the dealer suggests factory scheduled maintenance operations calling them 'unnecessary'... and now you cry because the dealer
didn't suggest factory scheduled maintenance operations?
It has to be one or the other.... and, at some point in our lives, we need to share in the responsibility of our decisions....
