Quote:
Originally Posted by johnny87
really interested to hear how this plays out. I might have guessed that you get that from a dealer, some are better than others. I would not expect that from Ford corporate. I thought they were obligated to provide reason for denial. The warranty was the primary reason I took a chance on the 6.0. This would indicate that Ford can't get away from this engine fast enough. I have not had any problems with(engine) mine in 39K miles.
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Well, whatever happens, I'll post it. I REALLY didn't expect this level of difficulty, just to talk to Ford about a legit warranty claim. They DID give a reason of sorts.."foreign material in engine" but when they denied my claim, they didn't "authorize" further diagnosis or disassembly, which (according to the dealer) means THEY (the dealer) can't touch it, and because it's laying on the shop floor in several pieces, I can't touch it.
I got a call today from one of the regional Ford employees, but she isn't a tech and has no power to ask a field engineer to call me or authorize anything but denying my warranty claim. She said he MIGHT call if they could convince him.
Like you said...it's not what I expected, but maybe I'm just not being patient enough....lol
I don't mean to worry you, but my truck ran great up to about 70k and once this EGR stuff started, it's been downhill ever since. Keep a close eye on your overflow tank, and if you see the slightest purging or dried white residue around the cap, get in to the best dealer you can find and GET IT ON PAPER! lol
I had 4 consecutive cooling system repairs, but apparently that's not enough......
