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[teamroper60]

Originally Posted by 44444444

they tried to wash me out of my 100k mile warranty claim by saying "it's been over 3000 miles since the last time we replaced your EGR and cooler" and "you're too close to the end of the warranty to get a new engine"

Horse manure. I don't care if you are 2 miles from the warranty running out, the fact remains, it is still under the warranty. Furthermore, the fact it was repaired over 3000 miles ago makes no difference either...

Originally Posted by 44444444

The inspector from Ford came out, saw the piston crown damage, labeled it "foreign object---not warrantable" and left. The service manager told me that my warranty claim simply disappeared from his computer screen and there was nothing more to be done about it. When I asked, "so what did you find that caused the damage?" they told me they were not "allowed to go farther without authorization from Ford" so......believe it or not, I have been denied warranty coverage on the damage in the pictures below, before they have even STARTED to diagnose the problem that caused the damage.

If they don't know what caused the damage, then they cannot automatically deny the warranty. Just stating it was caused by a "foreign object" doesn't cut it. They need to identify the foreign object, then explain how it got there. If the object came from inside the engine, it is not a foreign object and thus, a manufacturing defect which would be covered.

I know you said you don't like attorneys and being a police officer, I don't blame you but this is one time I think you need one and apparently need one bad.

If it were me, I would have an attorney write a curt little letter to Ford. If that didn't work, I would go forward through the legal system. The oft-misquoted Magnusson-Moss Act states that in the event of a successful lawsuit over a breach of warranty, the consumer may be awarded the costs of bringing the suit to court and reasonable attorney fees.

By the way, get documentation of everything and save your pictures. In fact, if you can get to the truck, take more. Take pictures of everything.