Quote:
Originally Posted by johnny87
That makes a lot of sense as well. I would say letter to Ford with the pictures as well as the fact that the Tech was fired for cause. You may still need the attorney as well though. I have no idea how much control Ford has over it's dealerships in that regard. If you could prove damages stemming from your truck being in their shop for a month.... that has to be worth something.
On a separate note I can somewhat understand Ford's stance on this one but I do feel that protecting their truck customer would be in their best interest here. There has to be somebody at Ford that controls the dealership to customer complaints probably different from warranty claims.... I'd want to talk to that guy.
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Hi Johnny, I think this separation between church and state (dealership and FoMoCo) is part of the problem. They don't seem too interested when I'm talking about the Tech incompetence, and you'd think (since it's their money paying for warranty repairs) that they'd be all over the dealer quality issues.
That said, I DO want "to talk to that guy." But in my case, I'd be happy to talk to ANY guy who's Ford company and has technical knowledge and can make decisions. I'm not picky at this point!
