Quote:
Originally Posted by rock_doctor
I am sure through out this whole process you will hear the phrase, "Each dealer is independently owned and operated". This does in fact mean it is between you and the dealer.
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Exactly. In Ford Motor Company's eyes, the dealer obviously messed up, it's the dealers obligation to fix it. If the dealer dosen't want to fix it, then that's between the owner of the vehicle and the dealer. What the dealer is doing is a real chicken s$%@^ move. It's called the cost of doing business. Absorb the costs, learn from the mistake, and move on. I've had similar situations where I've put short blocks and a cylinder head for this same problem that other dealers caused by dropping a bolt down the intake. It blows me away that some dealers will not accept responsibilty. As for the glow plug issue, the 03' is a tad bit longer than a late 04'. The part number billed out is the right one for that build date. From what I can tell in those pictues, the object is large, it would have to be the whole tip that broke off. Try to get a look at all the parts that came off the engine.
