Include

[rock_doctor]

Imho the reason no body is talking anymore is because they are waiting to hear from your lawyer. They all know it is going to eventually go that direction. But like i said before, ford is not going to get involved, hence why they sent the "parts lady" to the dealer. This way they can say they took a look but determined it was not a manufacturer flaw. Other side of the fence, since they fired this guy you may not be the only one that is going after them for something he did...