PASSWORD FIASCO - Page 2 - Diesel Forum - TheDieselStop.com
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post #16 of 45 (permalink) Old 06-28-2016, 05:11 PM
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Well, been a member since '99. I haven't been able to reset my password and have not received a temporary password by email. Probably tried ten times but still don't get a response by email. I guess I'll keep trying, don't want to have to set up new pictures.
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post #17 of 45 (permalink) Old 06-28-2016, 05:58 PM
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From what I understand on other forums that are having the same problem it is that your temporary password went to a email that you registered with and if you no longer use that email you'll have to wait for a admin. You might also want to check your spam folder for the email.

96 F250 PS XLT 4X4 long box, 5sp,4.10, manual hubs,pyro+boost guages, Dark Toumaline, add a leaf, Dale's TYMAR, and HX hose, downpipe, coolant filter, Luk clutch
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post #18 of 45 (permalink) Old 06-28-2016, 06:40 PM
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I used the email account I originally registered with, also checked the spam folder. Tried again today, still no emailed password.
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post #19 of 45 (permalink) Old 06-28-2016, 10:29 PM
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I gave up yesterday. Frames would freeze. I would you and the curser would not move. Three seconds later the curser is laying down letters and the letter keys light up by themselves while the words I typed appear behind curser.
Got email from Apple saying to change password as unauthorized use was detected at 11:45 last night( while asleep). I did that and decided to see if TDS was any better than yesterday. It was a repeat of yesterday. I finally got it.
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post #20 of 45 (permalink) Old 06-29-2016, 07:55 PM
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Finally, after 6 failed password resets (using a different forum sent password each time) it worked!! Long time member but haven't posted for some time because I sold the 2001 F350, replaced by a 2014 F150.
Dave

'01 F350 extended cab PSD Lariat,Island Blue w/ Harvest Gold,auto,*PMT2*, 3.73 LS, manual hubs,painless box,ventvisors, camper/off road pkgs,AIC, heated seats, Bilsteins, ISSPRO gauges,
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post #21 of 45 (permalink) Old 06-30-2016, 10:05 AM
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Quote:
Originally Posted by Dave Holl View Post
Finally, after 6 failed password resets (using a different forum sent password each time) it worked!! Long time member but haven't posted for some time because I sold the 2001 F350, replaced by a 2014 F150.
Dave
You're doing better than me, Dave, I can never get to a page where I can enter in a new password because I can't be recognized as a member due to my old PW being voided. Finally one of the administrators is trying to help me by way of my personal Email.
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post #22 of 45 (permalink) Old 06-30-2016, 10:22 AM
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Still can't get the system to email me a temporary password so I can use my original log in. I don't know what's happened to this site, even now when I get on it takes forever for all the ads to load. Really hard to read when the screen keeps jumping around. I guess it's time to give it up.
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post #23 of 45 (permalink) Old 06-30-2016, 12:40 PM
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Hey all

If you've created a new account because you're having trouble with the password on your original account, could you please PM us with your original username and the email you registered with. We can update your profile with your new email and get you back where you belong.

Dayle
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post #24 of 45 (permalink) Old 06-30-2016, 02:14 PM
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PM sent, thank you.
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post #25 of 45 (permalink) Old 07-01-2016, 12:12 PM
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I sent a PM with my info and still haven't had anyone respond.
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post #26 of 45 (permalink) Old 07-04-2016, 12:58 PM
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Hey there,

I see that both of you have been responded to.

If anyone else has any issues, please let us know.

Richard.


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post #27 of 45 (permalink) Old 07-04-2016, 01:07 PM
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Everything is correct now, thanks!

'15 F-450 King Ranch
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post #28 of 45 (permalink) Old 07-06-2016, 09:04 AM
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for anyone else having issues with passwords, If you are unable to get your password resets properly sorted out due to old emails on your account still after the notice was sent out, we ask that you go down to the contact us area, and with the subject line of "password reset" add the following contents for me:

- Account Name
- Email On the account
- Email You need it changed to if need be

add all this, then hit send, and someone on our team will answer that email and fix your account up no problem.

You can do the same and send us a PM privately to have it manually changed, but due to the influx and us tackling a lot of issues, this would be a slower way of getting it reset. we recommend you use the contact us form to get it resolved if you can. If that does fail though and you have waited too long, send us a PM and we will Manually reset it. Just make sure you supply the information above for a quicker fix.

Also, If you do have the right email on your account, I would ask you to please check your spam/junk folders as sometimes with certain email providers, it tends to land in there.

Again, I personally apologize about the wait. We are tackling the password transition as quickly as we can. if you all need anything else, please let me know.

~Shane


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post #29 of 45 (permalink) Old 07-08-2016, 11:05 PM
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ok i tried to send a message via the password reset thing havent heard anything. Just sent a PM. I can be patient. What the happened?

AJ aka ajohansson now theswede

Last edited by RDG; 07-09-2016 at 08:18 AM.
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post #30 of 45 (permalink) Old 07-14-2016, 07:33 PM
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Does TDS/ Verticle scope keep the credit card and personal information of the paid members in their files?
Was their a hacking disclosure in the membership agreement?
Will members be further informed as to specifics as to what of members' was stolen?
Received email from TDS as everybody did. It says to say something if you know something or something to that effect. I will say plainly Apple and Bank of America emailed me saying a foreign intrusion was detected.
Would like to discuss this with an administrator.

Last edited by Maryland dieselnick; 07-14-2016 at 07:47 PM.
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