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Power Stroke Excursions Technical discussion of the Ford Excursion SUV with the Power Stroke diesel.

       
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Old 11-01-2009, 07:32 AM   #16 (permalink)
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well I went and had it done, it took more time to do the paperwork than the actual fix, they did it in the lot amd it took maybe 5min. All I see is a new harness with a fuse block on ot, no big deal and probably not needed but oh well, better safe than sorry. After it was done I asked the tech where this was installed, he asked "why".....I said because if it blows a fuse I want to know where it is....he said no one has asked before......
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Old 11-01-2009, 03:49 PM   #17 (permalink)
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>>>>>>>>>>>It bothers me to see people bashing on dealerships in this sense... You saved what, like $4 after shipping to not support your local dealership (your local economy...)?? Seems to me like the $30 you paid to have your problem diagnosed was money well spent..... who cares where you decide to get your oil changed. The talented poeple who work at these dealerships are the same people who come on here and help you out with your problems so you don't have to go there, and then you get to say how useless dealerships are. <<<<<<<<<<<<<<<<

Well, let's see once RotoFixer....

They didn't have the part that I needed, and they were going to charge me over $100 labor to do a job that I was able to do in 15 minutes....With freight, I purchased to part for almost the same price as the local dealer was going to charge, and I didn't have to make a trip back...
The shop was near empty, so it seems that I'm not the only one who feels this way about car dealerships...I asked what their going rate was, and the mechanic told me $85/hr.....Now down in West Palm Bch, Fla, the dealership down there charges over $120/hr....and they are packed...
Does any of this make sense....not to me....
Besides, I hear tell that this dealership had already gone into bankruptcy, and quitely emerged...
The guys that work on my Excursion are former [diesel] mechanics that used to work at the Ford dealer...Some of the best in the area....They've got their own business less than two blocks away, and their hourly rate is $65/hr....
Their is nothing wrong with the mechanics...They are good guys, just like the one that worked on my truck....They just happen to be working for a bunch of crooks who charge an arm and leg for their services..

Sorry, I'm NOT paying $100 for a 15 minute job...
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Old 11-02-2009, 10:36 AM   #18 (permalink)
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Graupp, I have to agree. This nonsense about charging the amount of time a book says it should take instead of the actual. I know for a fact the book time is 2 to 3 times what it should really take. I know you will hear that it protects the consumer by preventing a mechanic from taking longer than it should but how often has it actually taken longer than the book says? I know with myself the answer is never.
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Old 11-03-2009, 12:05 AM   #19 (permalink)
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I had to take my X into the dealer a month ago because the cruise control switch was causing smoke under the hood intermittently.

They replaced it, but it wasn't under recall at the time. I stopped back by with my receipt on Monday and told them it was now a recall. They are going to send me a check for what I paid to have the original work done.

They treated me very well.

steve
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Old 11-03-2009, 10:00 AM   #20 (permalink)
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I got my letter yesterday. Does anyone know exactly what they do/replace ??
Do they plug in ? Should I reset back to the stock tune ?
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Old 11-03-2009, 10:37 AM   #21 (permalink)
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Originally Posted by turbodave View Post
I took mine in this morning. Only took a few minutes to do the job. Get it done.
had my replaced when I picked up my truck used, only takes about 5 mins for the dealership to change it...they changed it in the parking lot
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Old 11-07-2009, 10:56 AM   #22 (permalink)
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So, then I asked him to check my backup sensor aid....The shut off switch, and alarm were not working, and the light on the switch button was on continually....He got his trusty little computer out , and checked that for me and told me it was the alarm that was burned out....they said the part cost $30, and the total install would be $150 or something...
So, I got the part number from them , and ordered the part for Wabash Ford, for $21+ S&H.....I did the intsall my self in about 15 minutes....\
Graupp, my backup sensor is doing the same thing. Do you happen to still have that part number and perhaps a quick summary of the replacement procedure? I'd appreciate the help!
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Old 11-07-2009, 08:09 PM   #23 (permalink)
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They replaced it, but it wasn't under recall at the time. I stopped back by with my receipt on Monday and told them it was now a recall. They are going to send me a check for what I paid to have the original work done.
I got my recall letter on Thursday and the refund check from the dealer, for what they charged me pre-recall, on Friday. Refunded in full!




I have worked with some great dealerships for service. They diagnose the problems quickly and are reasonably priced. Not as cheap as some shops, but with their overhead and the additional factory training, that doesn't bother me. But, I have also worked with dealers that take forever to get the diagnosis correct, and seem to spend more time trying to figure out how much add-on work they can try to foist on me.

I love working with a good dealership. I have a great Dodge dealership that I work with for the Charger I drive for work. I wish I had a Ford dealership that was more interested in solving my problems instead of seeing how much money they can extract from my wallet.

steve
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Old 11-08-2009, 09:23 AM   #24 (permalink)
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Originally Posted by njneer1 View Post
I got my letter yesterday. Does anyone know exactly what they do/replace ??
Do they plug in ? Should I reset back to the stock tune ?
It is a small inline fuse, it ends up being behind the air cleaner box and it took him 5 min to do it. It was easy to find since it is a new wire but I never chased it to the sourse. In any case it is not visable unless to search and it seems to be a 15 amp fuse....no big deal, just piece of mind I guess.......plus I bet it helps the dealer, they most likely charge 2 hours labor back to Ford....thats what the estimate said even though it took just minutes....I am sure they are hurting too and this would help a little.
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Old 11-08-2009, 11:40 AM   #25 (permalink)
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Graupp, my backup sensor is doing the same thing. Do you happen to still have that part number and perhaps a quick summary of the replacement procedure? I'd appreciate the help!
Damn, I just threw the paperwork away yesterday....
""BUT"", If I remember correctly the part number is molded onto the part itself...The only difference on the part numbers was that the new one had an "AA" suffix letter, where as the old one had a "BA" suffix letter...

It'll take you less than 5 minutes to pop off the rear quarter panel plastic to see the part number....
Pull the rubber back from the weatherstripping, pry up/out the wide portion of the plastic part, then pull strait back towards you and it's out...
Snaps back in the same way in reverse...5 minutes you got it...
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Old 11-12-2009, 11:22 PM   #26 (permalink)
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Just got my letter and had it done. No problems.
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