You all are not going to belive this, had the wife call the dealer to complain about lack of a hood blanket. She voiced concern that the lack of a blanket could in the long run allow the heat from the turbo to discolor the paint and would'nt it be easer to provide us with a blanket than to repaint the hood. The service manager [img]/ubbthreads/images/graemlins/tongue.gif[/img] who claims to have worked at the ford assembley plant told my wife that there is no concern because the hood is made out of aluminum [img]/ubbthreads/images/graemlins/ooo.gif[/img] [img]/ubbthreads/images/graemlins/rolleyes.gif[/img] [img]/ubbthreads/images/graemlins/vomit.gif[/img]. Can ya belive it!
I can't wait till the wife gets a hold of the general manager [img]/ubbthreads/images/graemlins/biggrin.gif[/img] he's not going to like it [img]/ubbthreads/images/graemlins/wink.gif[/img].
Cary
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95 f250 4x4 xlt Excab Lb. white, BTS Trans, 4.10ls, Dana 60, ORU RS kit DR 4"front 5" reas springs!, Bilsteins, Centerline 18x9", 37" Toyo MT's,H2e, Tapercore IC,3" Billet intakes, Tymar 4" exhaust,intake and HX mod,Beans 2's, Stealth and Fuel system and DI studs, JS's IDM mod, TW 4 pos chip,TSM Rear Disks, 198k miles.
2004 EB 4x4 6.0 X born 05/18/04
white, LS,premier group, tow package, dvd. centerline 18x9" w/ 35" Toyo MT's, Edge 4.5" Lift, V's & custom B codes 37k miles 3rd turbo 6 5150 Specialy valved Bilsteins!
1976 EB Exploration daily driver
1971 EB Hard Core Crawler
2006 Yamaha FJR1300
2005 Suzuki King Quad
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The service manager [img]/ubbthreads/images/graemlins/tongue.gif[/img] who claims to have worked at the ford assembley plant told my wife that there is no concern because the hood is made out of aluminum [img]/ubbthreads/images/graemlins/ooo.gif[/img] [img]/ubbthreads/images/graemlins/rolleyes.gif[/img] [img]/ubbthreads/images/graemlins/vomit.gif[/img]. Can ya belive it!
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What a Jack Ass he is ! FMC changed to copper hoods in 02. [img]/ubbthreads/images/graemlins/biggrin.gif[/img] I think when a woman goes in to deal with these characters that they ( the service writers ) automaticaly think they are idiots and can say anything to pacify them. I would certainly call the GM and discuss the situation with him.
Obviously the service Mgr. is a bit confused. The Super Duty Hood is steel. The Expedition, F-150, Town Car, and possibly Explorer hoods are all aluminum. Perhaps your wife could get him to explain how a magnet sticks to that aluminum hood.
I took my 'X to a different dealer today and mentioned that the hood blanket was missing. The service guy seemed to be interested in getting it replaced. I'll see how that goes.
I would make this guy look like a complete fool. I can't stand the stupid service managers. They treat my mom the same way whenever she takes the X or our focus in for service. I take everything in myself when because my dad works nights. I make sure I look up every piece of information on whatever it is going in for so I make sure i am as knowledable as possible.
Have your wife go in there and have a meeting with the service manager and the GM. Make sure she takes a magnet with her!
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John 2000 Excursion Limited 4x4
265 Goodyear Wrangler MT/R's for winter
285 Bridgestone Revo's for the summer
X-codes and F-350 B-code rears
Polyurathane bushing kit
4" exhaust, intake, and gauges in the future if the price is right.
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