2012 F250 A/C evaporator issue - Page 2 - Diesel Forum - TheDieselStop.com
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Old 08-10-2012, 12:49 AM   #16 (permalink)
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Unhappy

I purchased an F-250 King Ranch on Feb. 26, 2012.
I love this truck but am having an Air Conditioning issue the dealers are not helping me with.
On hot days about 93 degrees F over when I start the truck it will not cool.
I have to drive it at a pretty good speed before it will start cooling.
I have had it to 2 dealerships and neither has helped my situation.
I have been in Commercial Refrigeration service for 40 ++ years and I know Cooling issues have to be resolved in the environment they are operating in.
The first thing a dealer does is put the truck in there air Conditioned or ventilated shop to work on it and do not put it to the test in the hot sun.

Has anyone had this issue????
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Old 08-17-2012, 07:50 PM   #17 (permalink)
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At witts end over my brand new truck A/C not cooling.....

My name is Jennifer and I'm new to the forum. I have been all over the internet, and this thread most closely resembles what I'm experiencing. I'm no mechanic, but I'm not your typical house-wife either, I know when something is wrong with my trucks, and get very irritated when mechanics treat me like I don't know anything and should just accept the fact that they say nothing is wrong. (my first husband was a hot rod junky, and I may not know the vocabulary, but I know my way around the shop, so to speak).

I started off the year with a 2011 F250, and recently my husband started using it for work and bought me a 2012 to replace it. I loved the A/C in the 2011, because I travel with show dogs, and its imparative to keep them frigid so they don't blow their show-coats and there was no problem there....after about 10 minutes, even in the 110* New Mexico heat, I had to turn it down or it would freeze us out... the dogs would be shivering.

I'm so angry and disappointed ...(p'ed-off to tears, really), with the new truck, because it won't even cool enough to get reasonably comfortable. I can run high way speeds for an hour and its still so warm my clothes are sticking to me. We are spending way too much money on this truck to be so uncomfortable in it! I've tried Auto set to 60*, I've tried max a/c with recirculate, tried rolling windows down when I first get in, etc, nothing seems to help. The cooled seats help the comfort a little, but not enough.

I got some meat thermometers and stuck them in the vents. My old truck (the 2011) blows at 37-38*. The new 2012 truck WAS blowing at 68*. For grins and giggles, I stuck one in my son's 2005 F150 and it is blowing at 38* as well.

So I took it to the dealership and they found a leak, fixed it and 20 minutes after I picked it up, I took it right back because it still wasn't comfortable in there. The temp was reading 62*. I had to wait a bit for the tech to come talk to me, probably another 20 minutes, and in that time, it cooled to about 58*. The tech said that my (manual) thermometer was wrong, that his (digital) thermometer was reading at 48* (in side his air condition, ventilated shop, mind you), and he said that it was within the specs, so there was nothing further he could do under warranty, and I could put a new compressor on it if I wanted to, but the time would be billed at about $900, and he didn't know the cost of the compressor....he added that there would only be a 50/50 chance that I would get a compressor that cools to the desired 38*.

The reason I'm so angry, is because if our old 2005 ford and the newer 2011 ford can both blow at 38*, it seems it shouldn't be too much to expect to get my new 2012 to blow just as cold. We haven't even had the son of a gun two weeks!!! (well, it will be two weeks tomorrow), not to mention these dange truck cost a mild fortune!

I have another appointment on Sept. 11th to have it looked at again. I've worked with enough mechanics to know that if I don't give them specific instructions on the things I want checked/done, they will say nothing is wrong and send me on my way. Could someone please give me a detailed list of everything I want him to check while its there? We don't have a ford dealership in our town, so I have to drive to the next town over, about 45 minutes to an hour, and I don't have anyone to pick me up during the day when I drop it off, so I either have to take it in the night before or I have to wait for it, and who knows when they'll actually get to it.

By reading the threads on several different boards, I've realized the first thing to probably have him check is the evaporator, maybe have him evacuate and recharge it, and also to check the blend-door, to see if its feeding heater core air into the vents. Is that a complete list, or are their other things I should have him do as well?

Also, does anyone know if there is a time period in which I can take the truck back and get another one instead? I dont' want to spend the next 6 years in a truck that can't keep me and my dogs cool in the 110+ temeratures. Its only been 2 weeks, but I drive alot of miles...its already going to roll over 1000 miles tomorrow.

I would be DEEPLY appreciative if any of you can help me with this.
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Old 08-17-2012, 08:11 PM   #18 (permalink)
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You need to go to the dealer and ask for the dealer owner or dealer general manager. You need to tell him of your concern and invite him to go for a ride with you in your truck and then ask if there is a demo that is a super duty somewhat similar to yours that you could ride in and see if he agrees yours is cooling to the same performance as the demo. No sitting in shop BS, a ride down the road.
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Old 08-18-2012, 09:37 PM   #19 (permalink)
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So my next appointment for the truck and its a/c system is Sept. 11th. Because the dealership is in the next town over, making it difficult to find a ride home, AND because I'd rather drive a 1995 truck WITH air conditioning than a 2012 truck WITHOUT....we've opted to take the truck and drop it off today. Maybe there will be a cancelation within the next 3 weeks so they can get to it sooner.

In the mean while, my husband is going to try to get away from work on Monday and talk to the G.M. and take him for a ride in it. We've bought two brand new f250 deisels in six months, and plan to buy another between Christmas and spring time....he thinks the G.M. might be interested in our dissatisfaction with the purchase.
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Old 05-02-2013, 09:10 AM   #20 (permalink)
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I was wondering if you got this problem fixed?

Quote:
Originally Posted by Plewdaug View Post
I purchased an F-250 King Ranch on Feb. 26, 2012.
I love this truck but am having an Air Conditioning issue the dealers are not helping me with.
On hot days about 93 degrees F over when I start the truck it will not cool.
I have to drive it at a pretty good speed before it will start cooling.
I have had it to 2 dealerships and neither has helped my situation.
I have been in Commercial Refrigeration service for 40 ++ years and I know Cooling issues have to be resolved in the environment they are operating in.
The first thing a dealer does is put the truck in there air Conditioned or ventilated shop to work on it and do not put it to the test in the hot sun.

Has anyone had this issue????
I have a 2012 Ford f250 that's in the shop right now for a a/c problem just like yours and they are struggling for a solution. I was wondering if you were able to get yours fixed and what was the problem? Thanks for your help.

Last edited by Anth; 05-02-2013 at 01:59 PM.
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Old 05-02-2013, 06:57 PM   #21 (permalink)
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Mine failed last summer, evap leaking took forever to find a replacement, but it's been fine ever since.
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Old 05-03-2013, 11:53 AM   #22 (permalink)
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Originally Posted by Anth View Post
I have a 2012 Ford f250 that's in the shop right now for a a/c problem just like yours and they are struggling for a solution. I was wondering if you were able to get yours fixed and what was the problem? Thanks for your help.
Hi Anth,

I want to look into some options to help. Send me a PM with your VIN, dealer, mileage, daytime phone number, and full name. I'll get to work.

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Old 07-26-2013, 03:29 PM   #23 (permalink)
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I have a 2011 F250 Diesel with almost 57,000 miles. I took it in because the a/c stop blowing cold. They tell me it is the evaporator core. I can not believe this truck is only 2 years old and already has problems with the a/c. To top it off the service consultant at Midway Ford in Miami tells me the evaporator core cost $ 318.14. Out of curiosity I go to the parts department (AT THE SAME DEALERSHIP) and they tell me the same part cost $ 180.54. I ask the parts consultant why the service consultant gave me a much higher price and he says he has no idea. I ask for the service manager and here is her explanation..... " We have 2 parts departments, 1 for the technicians and 1 for the customers, and if you get the parts from service it is more expensive". WHAT A LOAD OF BS !!!!!!!!!!! and they want $ 847 + shop supplies+ tax and I talked to the diesel tech directly and he told me " I CANNOT GUARANTEE 100 % THAT IT IS THE EVAPORATOR CORE ,BUT WE ARE ALMOST SURE THAT IS WHAT IT IS ". I called ford customer service to complain, still waiting for the upper management's response on my $ 50,000 2 year old truck with a busted a/c !!!!!!!!!!!!!!!!!
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Old 07-26-2013, 05:34 PM   #24 (permalink)
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I have a 2011 F250 Diesel with almost 57,000 miles. I took it in because the a/c stop blowing cold. They tell me it is the evaporator core. I can not believe this truck is only 2 years old and already has problems with the a/c...
Hi hazmatman.

I'd like to take a look at this and see how I can help. Could you PM me your case number and/or VIN? I'll take a look at what's happening and see what solutions we can find.

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Old 08-06-2013, 01:04 PM   #25 (permalink)
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Evaporator Core Issue

My VIN number is 1FT7W2BT7BEB56350. 2011 Ford F250 6.7 Diesel.
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Old 08-06-2013, 02:00 PM   #26 (permalink)
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What are signs an evaporator is failing besides the A/C not blowing cold (and what are we defining as not cold)? If the evaporator is failing...will the system not "sweat" as much as it used to? I'm chasing some issues and have noticed recently that i dont see as much condensation as i used to.
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Old 08-06-2013, 03:28 PM   #27 (permalink)
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There is really only one way for the evaporator to fail and that is a leak. It will result in reduced performance to no cooling depending on the size of the leak. But there is no real distinction between a leak in the evaporator and a leak anywhere else, it just need to be found and fixed.

The only other problem I can foresee an evaporator having is being dirty, which I really doubt is your problem. Of course a dirty evap will cause poor cooling/heat exchange but is easily cured by cleaning.

Less sweating on the evaporator can be a sign of bad performance, but it can also happen in low humidity environments.
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Old 08-06-2013, 04:38 PM   #28 (permalink)
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The only other problem I can foresee an evaporator having is being dirty, which I really doubt is your problem. Of course a dirty evap will cause poor cooling/heat exchange but is easily cured by cleaning.

Less sweating on the evaporator can be a sign of bad performance, but it can also happen in low humidity environments.
Would a plugged up drain hole cause this issue? On my 7.3, i've cleaned the evaporator coil before but never attempted it on this one. Has anyone tried this?
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DIY Intake, Zoodad, 4 inch exhaust turbo to tip, DP Tuner F5 (no start, stock, high idle, 60hp tow, 80hp econo, 120 hp race), Isspro Gauges: egt, boost, tranny (thank you girlfriend!:hail), Dieselsite Coolant Filter, AIH Delete, HPX Line, in-tank & pre-pump mods, FPR shimmed to 70 psi, Hawk Brake Pads and Powerslot Rotors, Dieselsite WW, Rhino Bedliner, 285/75 Goodyear Wrangler Silent Armors, Trailer Tow Mirrors, Bilstein Shocks, 203* T-Stat, Dieselsite Billet T-Stat Housing, Door Seal Mod, Fumoto Oil Drain Valve, Passport 9500i hardwired in w/ smartcord, A toolbox full of goodies and a few other things here and there:sly
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Old 08-06-2013, 05:24 PM   #29 (permalink)
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If the drain was plugged up you should get water inside the cab. I have seen that before.
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Old 08-06-2013, 06:04 PM   #30 (permalink)
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My VIN number is 1FT7W2BT7BEB56350. 2011 Ford F250 6.7 Diesel.
Hi hazmatman.

Could you send me a private message with your name, phone number, mileage, and an alternate dealer you'd be willing to take your truck? I'd like to escalate your case to your regional customer service manager, who can find a resolution to this for you.

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