My truck is back in the shop for a third time for the same problem and the dealer is really clueless about anything. I am beyond frustrated. Any help with this would be great and if anyone knows how I can escalate this to ford it would be helpful.
Here are the alarms I get when trying to start( Low Oil Pressure, Service AdvanceTrac, Engine Overtemp, Wrench Icon and Starting System Fault.)
When trying remote start nothing happens then the horns honks after a couple of minutes.
Below is the timeline and a video.
July 21, 2015 - Vehicle would not start, multiple alarms going off and dashboard has all icons showing. Towed vehicle in around 0700. Truck stayed in the shop overnight. Resolutions was told that the codes was reset and battery cable was tighten. I ask why the battery was loose when it was just in the shop for routine maintenance and it was signed off that it was good to go. I also told the service representative that I felt this didn't not solve my problem as it was just a quick fix.
Sept 4, 2015 - Problem is back, same symptoms, truck not starting, alarms going off, dashboard has all icons showing. Towed vehicle in around 1700. Vehicle stay in the shop for a week and was picked up around 1800 on Sept 11, 2015. Service representative stated they replaced the PCM and reprogrammed the keys.
Sept 12, 2015 - Yep you guess it, same problem and not even a full 24 hours from when the vehicle was towed to the dealership again. Truck wont start, same symptoms, alarms going off, all icons showing. Towed vehicle in around 0900. Vehicle would start now but check engine light is on. I have an inclination that all that will be done is to reset the codes.
https://www.youtube.com/watch?v=aJ6jq2ORR3I
Here are the alarms I get when trying to start( Low Oil Pressure, Service AdvanceTrac, Engine Overtemp, Wrench Icon and Starting System Fault.)
When trying remote start nothing happens then the horns honks after a couple of minutes.
Below is the timeline and a video.
July 21, 2015 - Vehicle would not start, multiple alarms going off and dashboard has all icons showing. Towed vehicle in around 0700. Truck stayed in the shop overnight. Resolutions was told that the codes was reset and battery cable was tighten. I ask why the battery was loose when it was just in the shop for routine maintenance and it was signed off that it was good to go. I also told the service representative that I felt this didn't not solve my problem as it was just a quick fix.
Sept 4, 2015 - Problem is back, same symptoms, truck not starting, alarms going off, dashboard has all icons showing. Towed vehicle in around 1700. Vehicle stay in the shop for a week and was picked up around 1800 on Sept 11, 2015. Service representative stated they replaced the PCM and reprogrammed the keys.
Sept 12, 2015 - Yep you guess it, same problem and not even a full 24 hours from when the vehicle was towed to the dealership again. Truck wont start, same symptoms, alarms going off, all icons showing. Towed vehicle in around 0900. Vehicle would start now but check engine light is on. I have an inclination that all that will be done is to reset the codes.
https://www.youtube.com/watch?v=aJ6jq2ORR3I