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6.7L Power Stroke Engine and Drivetrain Discussion of the 6.7L Power Stroke diesel engine and drivetrain in the 2011-Up Super Duty trucks. No gas engine discussion allowed except on transmissions and drivetrain that pertain to all models. Please confine discussion of topics in this forum to those items that are specific to the 6.7L Power Stroke engine.

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Old 02-22-2013, 05:04 PM   #1 (permalink)
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Denial of HPFP by Ford

6.7L HPFP failures w/o warranty

After reading numerous post about problems with Ford's fuel pump here and several other forums, I decided to post an excerpt from Ford's owners manual. This information can be found on page seven (7) in the Ford diesel supplement owners manual.
I have posted a C/P that depicts Ford's admission on the possible getting water/contamination in your fuel. What puzzles me is that Ford admits owners can get contaminated fuel. Also, they state that their "Fuel filter/water separator" will remove water from the fuel.
All that being stated, how can Ford deny warranty coverage. Does their denial for warranty consideration indicate a deficient filtering system? And they are gong to hold owners responsible for fuel contamination. As a side note, GM is covering owners on the problem and they have had their share of problems. They too use the same Bosch HPFP. So, I would challenge Ford's denial for warranty consideration.
I have not had any problem yet, but if I do, I will assuredly challenge Ford on denial because of "water in the fuel".

Water in fuel:
During refueling, it is possible for
water-contaminated diesel fuel to be
pumped into your tank. Your
vehicle’s fuel system is equipped
with a fuel filter/water separator to remove water from the fuel. The
water in fuel light will illuminate when the DFCM has a significant
quantity of water in it.
If the light illuminates when the engine is running, stop the vehicle as
soon as safely possible, shut off the engine, then drain the DFCM. Refer
to Fuel filter/water separator in the Maintenance and Specifications
chapter of this supplement for the drain procedure. Allowing water to
stay in the system could result in extensive damage to, or failure of, the
fuel injection system.
Note: Air will enter into the fuel system if the DFCM is drained while
the system is running. The engine will not operate properly if air enters
the system.

WARNING: Do not drain the DFCM while the engine is running.
Fuel may ignite if the separator is drained while the engine is
running or the vehicle is moving.
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Last edited by wingfoot; 02-22-2013 at 05:27 PM.
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Old 02-22-2013, 06:12 PM   #2 (permalink)
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I think the thing that gets missed is the amount of water being discussed.

The system will remove small quantities.

But 2.5 gallons of DEF will over run the system in a hurry.


There have been 3 members (of this site) that have had HPFP failures.

One was DEF down the wrong filler.
Failure

One was a Titan Tank leak. WIF light kept coming on. Owner kept draining, Dealer told him to ignore it.
Failure

One was a new fuel station. IIRC the guy pulled his tank and found a lot of algae.
Failure.

I don't think anyones water separator would have helped in these situations.


Just drive your truck and use the normal precautions.

Fuel from a reliable source and drain the DFCM once a month.
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Old 02-22-2013, 06:17 PM   #3 (permalink)
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Quote:
Originally Posted by wingfoot View Post
6.7L HPFP failures w/o warranty

After reading numerous post about problems with Ford's fuel pump here

If you could, post a link to any thread from a Diesel Stop member that has had Ford deny their warranty it would be appreciated.
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Old 02-22-2013, 06:20 PM   #4 (permalink)
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Originally Posted by wingfoot View Post
. They too use the same Bosch HPFP.
No, they don't.
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Old 02-22-2013, 08:09 PM   #5 (permalink)
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Originally Posted by KJ Smith View Post
No, they don't.
I thought they did? BTW I agree that the HPFP issue is a tad overblown (knocks wood )
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Old 02-22-2013, 09:46 PM   #6 (permalink)
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I thought they did? BTW I agree that the HPFP issue is a tad overblown (knocks wood )
It's a bit overblown. Some of it comes from people trolling, some of it comes from Ricatic "educating" the masses.

I think there are a few differences in the pump.

The difference that I am sure of is the anti-wear package Bosch developed and Ford specs in tier pump.

The report I read says Ford is the only one with that package.

It was originally developed for areas with low fuel lubricity.

In the last 1.5 yrs that I have watched this site I have yet to see a HPFP failure that should have been warrantied.

Now I could have missed one, but probably not, they attract a lot of responses and stay active for several days.
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Old 02-23-2013, 12:06 PM   #7 (permalink)
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Has there been anyone that had an HPFP failure that ford covered? I keep readibg comments that ford is denying coverage but there has to be failures that WERE covered by ford.
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Old 02-23-2013, 02:21 PM   #8 (permalink)
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Originally Posted by lari2001 View Post
Has there been anyone that had an HPFP failure that ford covered? I keep readibg comments that ford is denying coverage but there has to be failures that WERE covered by ford.
I have a 08 6.4 that they have covered twice, once when the HPFP trashed the entire fuel system (Ford replaced everything from the HPFP to the injectors) and about six months later Ford replaced the entire engine when one of the injectors hung open and filled a cylinder with fuel breaking the piston. I can't complain how we have been treated by Ford. It depends on your dealer.
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Old 02-23-2013, 04:25 PM   #9 (permalink)
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Originally Posted by lari2001 View Post
Has there been anyone that had an HPFP failure that ford covered?

Ya see, that's the funny part, of the 6.7 members on this site, I can not recall a single failure other than the three mentioned.


That is why this whole thing is a non-issue.


There have been several water pumps, radiator leaks and the infamous tranny issues, but no HPFP.
EDIT: Been a few DEF pumps also.


I had a water pump and the only known glow plug failure.
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Last edited by KJ Smith; 02-23-2013 at 11:36 PM. Reason: Add def pump
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Old 02-24-2013, 08:47 AM   #10 (permalink)
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My son is a Ford diesel tech. When I was considering replacing my 08 6.4 I asked him about the HPFP problems. He said he has had very few warranty repairs to the 6.7 and no HPFP work.

Last time I was at his work, ordering the 6.7, he did have a 6.4 cab off short block replacement. A lifter roller had seized wearing a flat spot on the cam. Warranty covered.
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Old 02-24-2013, 09:11 AM   #11 (permalink)
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Quote:
Originally Posted by KJ Smith View Post
Ya see, that's the funny part, of the 6.7 members on this site, I can not recall a single failure other than the three mentioned.


That is why this whole thing is a non-issue.


There have been several water pumps, radiator leaks and the infamous tranny issues, but no HPFP.
EDIT: Been a few DEF pumps also.


I had a water pump and the only known glow plug failure.
The HPFP has gotten a lot of discussion on this forum and probably chased some buyers away and it all boils down to three bogus failures?
I don't think Ford is tthe monster some people are making them out to be.
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Old 02-24-2013, 09:16 AM   #12 (permalink)
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Quote:
Originally Posted by jeffkrgutility View Post
I have a 08 6.4 that they have covered twice, once when the HPFP trashed the entire fuel system (Ford replaced everything from the HPFP to the injectors) and about six months later Ford replaced the entire engine when one of the injectors hung open and filled a cylinder with fuel breaking the piston. I can't complain how we have been treated by Ford. It depends on your dealer.
I have an extended family member that has an 08 and the same thing happened a few years ago. It kept dumping fuel in the cylinder and popped the motor, I remember him being okay with it because Ford was covering it. I totally forgot about that until I read your post. But that is a 6.4, hopefully someone with a 6.7 that had the same experience pipes up. I can't blame Ford for not covering the cost of a fuel pump when a customer dumps def in the tank.
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Old 02-24-2013, 10:22 AM   #13 (permalink)
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I think part of it getting blown up on the forums, is that HPFP is a 5-figure "oh hell no" by the warranty approval folks if it gets denied. It used to be a lot easier to get grey-area things approved, but manufacturers have wised up. It's really not hard to get a bunch of people riled up over $11-12k if it occurs.

I'm still considering adding the dieselsite separator/filter to my '13 when it shows up just to be safe, even if the issue is a rare one. If extra separation and filtration saves me a fuel pump or injector replacement at any point, it's worth the money. Seeing the product pictures of the junk coming out of his tank on dieselsite.com is compelling. The $750 it costs is also hard to swallow, but I like the engineering that went into making it a zero-mod item for the truck (quick connect fittings, 15 minutes on/off). One thing I've learned is that a clean diesel is a happy diesel though, so anything to help in that area is only going to improve longevity in a vehicle I plan to own for many years.
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Old 02-24-2013, 11:09 AM   #14 (permalink)
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Originally Posted by rforsythe View Post
I'm still considering adding the dieselsite separator/filter to my '13 when it shows up just to be safe, even if the issue is a rare one.
Just remember, if you modify the fuel system, you open yourself up to warranty denial.
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Old 02-24-2013, 06:06 PM   #15 (permalink)
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Originally Posted by KJ Smith View Post
Just remember, if you modify the fuel system, you open yourself up to warranty denial.
Nice thing about the dieselsite filter is that you can remove it in less than 10 minutes. Not that I advocate deception, but this mod is clearly a good one and you should not be penalized.
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