I have a 2015 F350 CC 4wd SRW long bed lariat stock with 6,000 miles on it. I took it to the dealership the other day because I'm only getting max 11 mpg and average 10mpg. They said that ford doesn't have to specify mpg as it is a super duty which I understand and when I bought it they told me I should be looking at 18-22mpg. When I took it in they said I should be getting at least 18 mpg and i told them I was getting half that and tired of using double the fuel I should be. It doesn't matter what I do and if it is towing or not I get 10 mpg. Sometimes I get Better mileage when I do tow. Ford took it for a test drive and they said that the truck gets up to 20 mpg when they drive it. I had to force them to give me the results that they found when driving as I told them that I have documentation of every fuel up and how many miles I drove and what my mpg are and I wanted to know if they could teach me to drive as I can never get anything around the numbers they do and for a good reason as they manipulate the truck to get the numbers. I have tried driving slow, fast, granny style, all the above and nothing works. Here are fords results:
No codes for truck
Going 59.0 mph driving 1.8 miles at 1488 rpm they got 18.7mpg
Going 57.2 mph driving 4.6 miles at 1443 rpm they got 18.3mpg
Going 44.7 mph driving 7.4 miles at 1125 rp. They got 20.5mpg
Average mpg 19.6
So I talked with them for at least 20 minutes telling them that I have drove 6,000 miles and I have never gotten anything close to that and they continued to tell me that their state of the art computer doesn't lie and then I told them that my on board computer is faulty as it is telling me that I'm getting 10mpg and it is only off maybe 0.2mpg from fuel up to fuel up for one tank of diesel. They said it's not faulty but OURS is more accurate. Anything I would say they would just point to the paperwork that had the above results and my driving habits are horrible and is the reason for the bad fuel mileage.
On my way home I hooked up my AE and duplicated their results and when I got to the above speeds I would get my normal mpg until I dropped the rims to what they had the truck driving at and my foot was barely touching the pedal and coasting at the speed on a perfectly flat road and I would get 24mpg. At the speeds and rpm they drove at it is basically idling the truck at that speed and is what you get for those rpms. I understand that ford doesn't have any numbers for mpg but I know they know what it is because they wouldn't produce a truck without knowing what the mileage would be and the sales guy told me that I would get between 18-22 mpg when I bought it and asked what the mpg would be since it wasn't stated on the sticker. The service department also told me that it will get better with time and once the truck breaks in and told me to wait til 15,000 miles. I told them that at 15k when it still gets the same and I come back in they would tell me to wait til 20k ect ect until I decide I'm tired of dealing with them or until my truck is out of warranty.
How do customers and the people that spend 50k get any respect and actually listened to when it comes our trucks and things that are wrong. Ford treats us horrible and never wants to fess up and say sorry or that they are wrong or that the truck broke due to them. They always want to blame the customer and get out of spending money to fix these trucks even when we spend good hard earned money for them and the warranties and extended warranties, but when you ask for money from them to fix something ford goes nuts, but are happy as can be to grab our money.
This is starting off to be a bad relationship between me, my truck and ford dealership. I love my trucks and have 4 fords now and this is the first brand new that has a warranty that I actually let ford touch. All the others ford never gets close to them and I fix anything and everything that needs to be fixed and all my vehicles run and last for a long long time. So what do I do as I bought this truck for fuel mileage and I tow majority with my beast the 2001. Shoot I get 16mpg from my lifted 38" wheels on my 2001 and thought the 2015 would easily bypass that mileage. Thanks
No codes for truck
Going 59.0 mph driving 1.8 miles at 1488 rpm they got 18.7mpg
Going 57.2 mph driving 4.6 miles at 1443 rpm they got 18.3mpg
Going 44.7 mph driving 7.4 miles at 1125 rp. They got 20.5mpg
Average mpg 19.6
So I talked with them for at least 20 minutes telling them that I have drove 6,000 miles and I have never gotten anything close to that and they continued to tell me that their state of the art computer doesn't lie and then I told them that my on board computer is faulty as it is telling me that I'm getting 10mpg and it is only off maybe 0.2mpg from fuel up to fuel up for one tank of diesel. They said it's not faulty but OURS is more accurate. Anything I would say they would just point to the paperwork that had the above results and my driving habits are horrible and is the reason for the bad fuel mileage.
On my way home I hooked up my AE and duplicated their results and when I got to the above speeds I would get my normal mpg until I dropped the rims to what they had the truck driving at and my foot was barely touching the pedal and coasting at the speed on a perfectly flat road and I would get 24mpg. At the speeds and rpm they drove at it is basically idling the truck at that speed and is what you get for those rpms. I understand that ford doesn't have any numbers for mpg but I know they know what it is because they wouldn't produce a truck without knowing what the mileage would be and the sales guy told me that I would get between 18-22 mpg when I bought it and asked what the mpg would be since it wasn't stated on the sticker. The service department also told me that it will get better with time and once the truck breaks in and told me to wait til 15,000 miles. I told them that at 15k when it still gets the same and I come back in they would tell me to wait til 20k ect ect until I decide I'm tired of dealing with them or until my truck is out of warranty.
How do customers and the people that spend 50k get any respect and actually listened to when it comes our trucks and things that are wrong. Ford treats us horrible and never wants to fess up and say sorry or that they are wrong or that the truck broke due to them. They always want to blame the customer and get out of spending money to fix these trucks even when we spend good hard earned money for them and the warranties and extended warranties, but when you ask for money from them to fix something ford goes nuts, but are happy as can be to grab our money.
This is starting off to be a bad relationship between me, my truck and ford dealership. I love my trucks and have 4 fords now and this is the first brand new that has a warranty that I actually let ford touch. All the others ford never gets close to them and I fix anything and everything that needs to be fixed and all my vehicles run and last for a long long time. So what do I do as I bought this truck for fuel mileage and I tow majority with my beast the 2001. Shoot I get 16mpg from my lifted 38" wheels on my 2001 and thought the 2015 would easily bypass that mileage. Thanks