Customer Satisfaction Program 01B82 - Diesel Forum

Bootleg · 10-15-2001, 07:54 PM

Just got notification in the mail that Ford is now ready to install my missing power passenger's seat on my 02 Lariat. They have Dealer of your choice order a power seat track and install it. They give you a 1-800 # to call. I also asked about the lack of Auto Lock feature which was to also be on the Lariat. They didn't know anything about it, said to speak with my Dealer. What do they think the Dealer can do?
Sierra

**BWilliams** · 10-15-2001, 08:55 PM

<blockquote><font size="1" face="Verdana, Arial">quote:</font><hr>Originally posted by Sierra:
Just got notification in the mail that Ford is now ready to install my missing power passenger's seat on my 02 Lariat. They have Dealer of your choice order a power seat track and install it. They give you a 1-800 # to call. I also asked about the lack of Auto Lock feature which was to also be on the Lariat. They didn't know anything about it, said to speak with my Dealer. What do they think the Dealer can do?
Sierra<hr></blockquote>

Sierra,

Glad to hear that you are FINALLY getting that power passenger seat installed [img]images/icons/smile.gif[/img] Sorry it has taken so long to get it handled. Hope all else is good with your truck and that you are enjoying it to the fullest.

Bobby Williams

Bootleg · 10-16-2001, 12:42 AM

Thanks Bobby,I am really happy with this truck, much more so than my 99. It does knock pretty bad and seems down on power a little but I will get that taken care of one way or another. I was down your way the other day but due to a short turn around time had to fly back up hear before I had a chance to come see your new Facility. Maybe next time.
Bill

Giddy-up-go · 10-17-2001, 05:29 PM

Sierra,
I am going out hopeful today to order my truck.
one option I didn't want was the auto locks! well after digging thru all my paperwork I found what I wanted, and the reason why you dont have auto locks. The auto locks work off a signal sent from the AUTO. TRANS. to lock the doors, 6 spd MAN. will not have auto locks (no signal). I just double checked the ordering guide dated 10-1-01
pg. 2 (major prod. changes) sez you get them BUT, pg. 10 (group and misc. options) has a note that sez we don't [img]images/icons/laugh.gif[/img] Sorry;
Greg