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Ordering Information Discussion of ordering and status of an order of a Super Duty truck. All engine types allowed.

       
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Old 05-06-2007, 09:59 AM   #1 (permalink)
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My truck is lost

The transport company says it was delivered to the dealership on 4/30, but was not.
They don't know where it is.
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Old 05-06-2007, 10:25 AM   #2 (permalink)
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Re: My truck is lost

Sounds like they sold it out from under you. [img]/ubbthreads/images/graemlins/frown.gif[/img]

Time to get serious with the dealer and demand they find it.
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Old 05-06-2007, 12:29 PM   #3 (permalink)
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Re: My truck is lost

[ QUOTE ]
The transport company says it was delivered to the dealership on 4/30, but was not.
They don't know where it is.

[/ QUOTE ]

If you have a VIN, you can go on Blue Oval News Employee Forum, register, post the VIN and a Ford employee will give you timeline information about your truck including shipping date and a PDF of your window sticker if you want.

As Glenn suggests, if you decide to confront your dealer, this would probably be helpful information.

Dave
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Old 05-06-2007, 04:36 PM   #4 (permalink)
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Re: My truck is lost

It really is lost.
After I threatened to cancel the whole deal they gave me a loaner until it arrives.
They claim they have never experienced anything like this before.

Receipt Date: 1/23/2007
Serialize Date: 2/22/2007
Segment Date: 2/23/2007
Sequence Date: 3/28/2007
Blend Date: 4/3/2007
Produced Date: 4/13/2007
Gate Release Date: 4/14/2007
Ship Date: 4/14/2007
Arrival Date:
Sold Date:
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Old 05-06-2007, 11:31 PM   #5 (permalink)
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Re: My truck is lost

I had this happen to me once too. Just days after we bought another truck off their lot, a friend of a friend ended up buying the truck we ordered (which had miraculously appeared) for way more than we were supposed to pay. How big a dealership is it? If you think they might have it hiden away somewhere, do some window shopping in the back lot if you can.
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Old 05-07-2007, 07:32 AM   #6 (permalink)
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Re: My truck is lost

Very small dealership. It only takes about 60 seconds to scan the whole lot, including inside the building.
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Old 05-07-2007, 07:58 AM   #7 (permalink)
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Re: My truck is lost

[ QUOTE ]
Very small dealership. It only takes about 60 seconds to scan the whole lot, including inside the building.

[/ QUOTE ]
Mind me asking which dealership?
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Old 05-07-2007, 09:10 PM   #8 (permalink)
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Re: My truck is lost

Whaling City in New London
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Old 05-07-2007, 10:22 PM   #9 (permalink)
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Re: My truck is lost

Hey, my hometown, Nantucket, is the whaling city. Just because the Charles W. Morgan is in Ct, doesn't give them rights on the name [img]/ubbthreads/images/graemlins/grin.gif[/img]. What is up with the truck, anybody talking.
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Old 05-07-2007, 10:50 PM   #10 (permalink)
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Re: My truck is lost

I bet sitting in some salesemen or owner's drive way........
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Old 05-08-2007, 12:36 AM   #11 (permalink)
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Re: My truck is lost

It has not made it to the dealership yet.
The transport company are the ones slacking not the dealership...believe me we have been on the phone with supervisors high up on the chain of command at Ford.
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