Truck Has Arrived But Missing An Option - Diesel Forum

Chuck H · 08-31-2001, 10:26 PM

My truck arrived at the dealer this afternoon, after being made earlier this week. I only live about 250 miles from the KY plant so deliveries are via transport. The only problem is the F**D deleted option 4H which I wanted desperately. 4H give me the Parchment Captain Seats with Console. I recieved the 60/40 Seat!!!!!!! The order confirmation shows 4H. Captain Seats are not listed on the window sticker. The dealer was not contacted by F**D that a change was being made. What Gives???
My dealer plans to get with F**D first thing Tuesday after the holiday. The dealer promises to make things right and always has in the past.
Why would they change an option on a customer order without contacting us first???

Bootleg · 08-31-2001, 11:19 PM

There are lots of strange things going on with the Lariat.
Sierra

RHale · 09-01-2001, 06:24 AM

I'd refuse it and have them reorder. The purpose of ordering a truck is to get what you want. [img]images/icons/crazy.gif[/img]

Chuck H · 09-01-2001, 01:19 PM

It is my understanding that the only differences between the 60/40 and the Captain Seats is one has a center seat and the other a console. I believe the Driver and Passenger seats are the same, except for an arm rest, which I didn't want anyway. If they can get me the factory console and install it, I'll be satisfied. Other than that, I am quite pleased. Body lines match, engine runs quiet, nice looking truck.

sfooteford · 09-01-2001, 01:36 PM

This is kind of a stupid question, but when you get the captions chairs in a Lariat, you don't get them in the rear as well, right? I am just wondering because building a truck online at Ford.com is a little confusing and my local dealer doesn't have any lariats on his lot for me to look at. Sorry for the stupid question.

5RFRANK · 09-01-2001, 04:30 PM

You can get 4 captain's chairs in the Lariat LE package which is only available in F350 DRW version.