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'11-Up General Questions General questions related to 2011-Up Super Duty trucks. If it doesn't fit the other categories, post it here. Gas engine discussion that pertains to all models is allowed. Specific gas engine questions should use the Gas Engines forum.

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Old 12-26-2012, 12:57 PM   #1 (permalink)
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2013 My Ford Touch

Anyone with a 2013 SD w/ the new MyFort Touch / Sync having issues like these:
  • Adding destinations favorites - Mine just goes back to the menu when I tap "Add" with the option greyed out.
  • AppLink - The system does not recognize "Mobile Apps" as a command.
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Old 12-26-2012, 02:14 PM   #2 (permalink)
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Supposedly my 2012 has the AppLink but I have never been able to get it to work.
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Old 12-26-2012, 02:44 PM   #3 (permalink)
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You need to get a youngster 6-10 years of age to program your truck. 6-10 year olds under stand the technology and still dont mind grown ups
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Old 12-26-2012, 03:59 PM   #4 (permalink)
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Originally Posted by tomallen View Post
You need to get a youngster 6-10 years of age to program your truck. 6-10 year olds under stand the technology and still dont mind grown ups

Haha, I have given similar advise a time or two but here is the rub, I built and operate a technology company. I should be able to figure out something as simple as a NAV system.

Of coarse then there is that blue-ray / cd thingy that I can't get figured out.
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Old 12-26-2012, 07:47 PM   #5 (permalink)
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Quote:
Originally Posted by dvanausdoll View Post
Anyone with a 2013 SD w/ the new MyFort Touch / Sync having issues like these:
  • Adding destinations favorites - Mine just goes back to the menu when I tap "Add" with the option greyed out.
  • AppLink - The system does not recognize "Mobile Apps" as a command.
Are you moving while trying this. If the options are greyed out it usually means they are not available because you are moving. I've added several to mine without an issue.

When you get tired of everything being locked out due to movement, order one of these. I had one in my 2011 and it worked FLAWLESSLY!! I have not called to see if it is compatible with the 2013 SD's, but they have other 2013's listed so I'm guessing it is. I will be ordering as soon as I can confirm.

http://www.coastaletech.com/mytouch.htm
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Old 12-26-2012, 09:01 PM   #6 (permalink)
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Are you moving while trying this. If the options are greyed out it usually means they are not available because you are moving. I've added several to mine without an issue.
Nope not moving. Other things like address destination work fine so it is not that. Does yours understand the "Mobile Apps" command?

Thanks for the tip. I will be doing a lockpick on this one.
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Old 12-26-2012, 10:01 PM   #7 (permalink)
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Nope not moving. Other things like address destination work fine so it is not that. Does yours understand the "Mobile Apps" command?

Thanks for the tip. I will be doing a lockpick on this one.

Have not tried the mobile apps yet. I will check tomorrow.
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Old 12-28-2012, 08:22 AM   #8 (permalink)
 
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When I asked Ford about it they said there is a reflash coming

Today, we are proud to announce the release of a new software update, available immediately for many SYNC® with MyFord Touch®/MyLincoln Touch (TM) systems. This new software will provide the following enhancements to your current system:

• Return of the outside air temperature to the 8 inch display
• Updated phone pairing process
• Enhanced voice and screen destination entry for SD Card Navigation (if equipped)
• Simplified voice commands for music
• Enhancements to voice recognition
• Updated SYNC/device compatibility

Please note that the update is not yet available for MyFord Touch/MyLincoln Touch vehicles equipped with Navigation. For these vehicles, the software update requires a complimentary replacement SD card. We plan to have your replacement SD cards, as well as the new software update, ready for you in January. We will make an announcement in the forums when you are able to request your replacement SD card. Please be aware that if you perform the update without the replacement SD card in a Navigation-equipped vehicle, your Navigation system will be inoperable.

If your vehicle is not equipped with SD Card Navigation, you can log in and check for updates now.

We look forward to sharing an enhanced MyFord Touch and MyLincoln Touch experience with all of you.
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Old 12-28-2012, 08:36 AM   #9 (permalink)
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When I asked Ford about it they said there is a reflash coming
Yeah I saw that on the Sync forums. It does not mention any of the specific issues I am having, nor have I yet to find anyone with these issues. Hopefully it is just a software issue and the update will correct it? I'll check back in January and get the SD card ordered.
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