SCT LiveWire Problems - Oh Boy -
Well, I purchased the LiveWire from Innovative about 4 months ago, logged a bunch of miles on it in 3 trips. This is an update (from my original post) and maybe someone can help me because I'm at the end of a rope here.
Truck is a 2006 King Ranch 4x4 custom F250. Purchased the Livewire to get some gain, but mostly hauling and economy mode. Installed it at first and had a problem with even seeing the display.. It has really bad contrast issues and missing pixels. Installed the EGT sensor. Talked to SCT and they sent me some new "Custom tunes" that worked because Innovative sent me bad files.. no biggie, I installed it and it was working... or was it? Software update came out, so I installed it and it failed to upload 3 times. On final update, it went through... took programmer out to truck, massive error and the truck wouldn't even start. PANIC! Got it straightened out by completely wiping the memory, loading original firmware, reloading tunes. The engine finally started. I thought I had a 8000lb paper weight for a couple of hours. Innovative and SCT were closed for the weekend. Whew!
Fast forward ---> July, one road trip down and tow tune works great. The Jake brake works awesome. Found some weird glitches happening with seat heaters coming on, Radio staying on with ignition off, etc. Economy was doing ok and when I had to tow, it came in handy. Never unplugged it and rarely did anything with it.
Fast Forward more ---> August, Same issues, but they were intermittent, left in Street/Eco mode, haven't messed with the programmer at all. Battery started draining overnight. Opened door of the truck and found that the odometer was still lit, so the internal computer is staying on. I programmed it to "Tow" mode and it seems to be ok. Hmmm, it's Monday morning and I had a lazy weekend, time to go to work... get into the truck, dead battery and the odometer was on. (Later found out that the programmer has a glitch.. read on) Went out hunting next weekend, truck would not lock into 4 wheel drive. Thought I had a bad accuator, but it was making noise. Suspecting the programmer was the problem, I put it in Tow mode and reloaded the tunes... started truck and locked it in 4x4.. Wow, amazing, the thing actually works in 4 wheel drive.
Fast forward more --> Today, tired of the battery dying, the display lock-ups, the seat heaters stuck on odometer on, small gitches and I decided to uninstall everything and go to a complete Banks system. Tonight, I went to the programmer, <Enter program mode> click on "Return to stock" No stock file found, call SCT at... blah blah blah.
Great, no problem... I remembered and backed up the stock.lbu file to my PC, I can just upload it... wait, there's another software update change. Ok, fine, I'll do that.. HAHAHA! No, still won't upload the stock file. Well, I'll save the stock file, 0 Kb, nothing there, and their update software is so bad, it simply overwrites any and all existing stock file and doesn't ask you before it overwrites. Well, being an engineer and very familar with software glitches, I was smart and made a backup copy (or 5 of them) so I am not left without one. The programmer has a display screen that tells you to contact SCT, because the stock.lbu is not formatted correctly... well, it came out of the truck formatted correct, so why won't it re-upload correct? This is basically SCT "HiJacking" your stock file, because I can't think of any other product on the market that reformats your stock file and will not allow you to re-upload it. I even took the old version of both software, installed it back on, tried to upload the stock file, no go... If the livewire ever looses your stock file and even if you have a copy, I don't think there is a way to put it back on, because it is "Reformatted".
I'm just trying to return this thing to stock, completely remove the programmer, all of it's glitches and get a Banks PDA system installed. The thing keeps haunting me.. it's like Herpes to me at this point and they don't make a Livewire shot to get rid of it.
Does anyone know of a way to completely uninstall a Livewire, return the truck to stock, upload my stock.lbu file so I can drive down the freeway, in my stock truck, and toss this thing out the window over a bridge with deep water at the bottom, saving any unfortunate soul from installing it in their truck? And what's with this Unlock = 5, 4, 3, 2, 1 deal? If I purchase something for $700 (not including EGT sensor) you expect that you can use it, unconditionally. So, SCT is saying I can only return my vehicle to stock 5 times and then I have to send it back to them for reprogramming.. ***! If I would have known that in the first place, I definitely wouldn't have purchased one. I found out when I got it. I only unlocked it 1 time and that's because Innovative told me to return it to stock. When this thing glitched, it went from 4 unlocks left, back to 5 and in the process, deleted my stock file.
Maybe this is a little harsh, but it started out good, features and programs were ok, but in my opinion, it is over-advertised hype. These problems started within a couple of weeks and esculated to the point that I don't want to look at it. I know I can't be the only one because I've seen other complaints regarding the units, even in other vehicles and even to the point where someone was talking about getting lawyers involved. I just want my truck stock at this point. SCT released a product, that looked better in their advertisements than the final product (look at the pictures, they are a drawing, not the actual product) ,graphically touched up the display, (because it's not what the display looks like in real life) and released a completely untested beta product to the market. Finished! I just need it out and back to stock at this point. Stock power is better than no power!