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6.0L Power Stroke Engine and Drivetrain Discussion of the 6.0L Power Stroke diesel engine and drivetrain in the 2003-Up Super Duties and Excursions. No gas engine discussion allowed except on transmissions and drivetrain that pertain to all models. Please confine discussion of topics in this forum to those items that are specific to the 6.0L Power Stroke engine.

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Old 11-02-2009, 11:41 AM   #1 (permalink)
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Catastrophic Engine Failure

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Our E450 Super Duty has a 6 Litre Powerstroke diesel with no aftermarket mods. On its first long trip to with 5800 miles total on the clock the engine has failed terminally. From what the engineers have seen without stripping it down it appears to have had a piston failure and oil pan fire. I have contacted Fords countless times and although they have admitted I have a valid warranty they are being evasive. I've since found out that Fords had major problems with this engine. Anyone else had problems that can advise me on how to proceed?
Steve
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Old 11-02-2009, 12:26 PM   #2 (permalink)
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Have they told you that they are not going to fix it??? Are they blaming it on you? I think that when an engine blows up under warranty they really investigate it before replacing it. I have a 04 550 that I use as a wrecker it has 250k with relatively minor problems.
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Old 11-02-2009, 12:39 PM   #3 (permalink)
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Steve..e series 6L isnt same exact eng. (hp/tq etc) as 6L in PSD. Maybe try other forum. But, if still under 3/36 oem warr. it should be covered 100% & fixed or under 5yr.PT warr. if it has one. Why is fmc being evasive, good Q. Maybe diff. in how repairs done, unless something else going on your not saying. I dont know? Good luck!
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Old 11-02-2009, 01:06 PM   #4 (permalink)
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My friend at Ford has to take pictures of the destroyed components and send them to International for Approval prior to doing warranty engine repair. He says that sometimes between disassemble and approval may take several days. He said it sometimes takes International a day or two for approval or if it is something unusual then they send a rep out to look at the engine and the truck(looking for aftermarket items that they can use to void your warranty), after that then it is whether the dealer has a complete motor(if that is the warranty fix) in stock, or if they are going to put parts into yours to get it running. If you think it is taking the dealer too long to get back to you call the Service Manger and if that does not help call Ford Customer Care.
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Old 11-02-2009, 02:17 PM   #5 (permalink)
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I would swing by and take your own set of picture, just in case you need them. I would also pull a sample of the oil before they drain and dump it (just for your records). I would also make sure you have a set of all papers for your records. Good luck
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Old 11-02-2009, 03:33 PM   #6 (permalink)
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Originally Posted by steveb19 View Post
Hi
Our E450 Super Duty has a 6 Litre Powerstroke diesel with no aftermarket mods. On its first long trip to with 5800 miles total on the clock the engine has failed terminally. From what the engineers have seen without stripping it down it appears to have had a piston failure and oil pan fire. I have contacted Fords countless times and although they have admitted I have a valid warranty they are being evasive. I've since found out that Fords had major problems with this engine. Anyone else had problems that can advise me on how to proceed?
Steve
You may not get many comments without several details like,year model,what does"evasive"mean,how long has it been at the dealer and anything else you care to add. It takes time and Ford may be trying to determine why it failed so they can't tell you any details yet. Even tho the 6.0(as well as anything mechanical)has problems,I'm having a problem wraping my thoughts around 5,800 miles. Is that milage indeed correct?
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Old 11-02-2009, 04:00 PM   #7 (permalink)
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Originally Posted by steveb19 View Post
Hi
Our E450 Super Duty has a 6 Litre Powerstroke diesel with no aftermarket mods. On its first long trip to with 5800 miles total on the clock the engine has failed terminally. From what the engineers have seen without stripping it down it appears to have had a piston failure and oil pan fire. I have contacted Fords countless times and although they have admitted I have a valid warranty they are being evasive. I've since found out that Fords had major problems with this engine. Anyone else had problems that can advise me on how to proceed?
Steve

This post smells fishy......
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Old 11-03-2009, 06:06 AM   #8 (permalink)
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This post smells fishy......
Fishy?.
It is a 2006 E450 Ford Super Duty with ForestRiver motor home body.
It did 2000 or so miles in the USA before coming to the UK.
Ford USA have put it in writing that the warranty (100,000mile,5 years) is valid but have no Official agent in UK. After three months they have finally agreed that an independant they have done business with for many years in Mildenhall (250 miles away) can do it, but here is the catch. They want me to pay for the low loader down there ($1750+) pay the agents to remove and strip engine and send back to the USA, pay for the new engine and shipping and installation. (The cost of this in Europe is in excess of$30,000. And THEN in the fullness of time they might agree the engine! The engine let go in the South of France with 5800 miles total on the clock (before it had even reached the first service!)and it has already cost $7000 to recover to UK.A French garage had a quick look , the oil was burnt in the sump and they reckon at least one piston is holed .
Ford Uk say they are embarrased by the poor service and have talked to Ford USA a lot, but neverthe less the truck is still not roadworthy.
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Old 11-03-2009, 06:08 AM   #9 (permalink)
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We offered to pay to have it stripped and pics emailed but thats not the end of it-I've just answered post below comprehensively. Thanks for the help
Steve
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Old 11-03-2009, 06:12 AM   #10 (permalink)
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You may not get many comments without several details like,year model,what does"evasive"mean,how long has it been at the dealer and anything else you care to add. It takes time and Ford may be trying to determine why it failed so they can't tell you any details yet. Even tho the 6.0(as well as anything mechanical)has problems,I'm having a problem wraping my thoughts around 5,800 miles. Is that milage indeed correct?
VIN number is -1FDXE45P56DA19153
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Old 11-03-2009, 06:16 AM   #11 (permalink)
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I would swing by and take your own set of picture, just in case you need them. I would also pull a sample of the oil before they drain and dump it (just for your records). I would also make sure you have a set of all papers for your records. Good luck
Ok thanks for that . Yes the mileage is genuine and its had no modifications at all. It has been parked up for most of the time since it was purchased. This was the first long trip-I've just put comrehensive reply to another post .
Steve
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Old 11-03-2009, 04:07 PM   #12 (permalink)
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S19..lousey $$$ situation to be in. Good luck on outcome!
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Old 11-03-2009, 06:31 PM   #13 (permalink)
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Originally Posted by steveb19 View Post
Fishy?.
It is a 2006 E450 Ford Super Duty with ForestRiver motor home body.
It did 2000 or so miles in the USA before coming to the UK.
Ford USA have put it in writing that the warranty (100,000mile,5 years) is valid but have no Official agent in UK. After three months they have finally agreed that an independant they have done business with for many years in Mildenhall (250 miles away) can do it, but here is the catch. They want me to pay for the low loader down there ($1750+) pay the agents to remove and strip engine and send back to the USA, pay for the new engine and shipping and installation. (The cost of this in Europe is in excess of$30,000. And THEN in the fullness of time they might agree the engine! The engine let go in the South of France with 5800 miles total on the clock (before it had even reached the first service!)and it has already cost $7000 to recover to UK.A French garage had a quick look , the oil was burnt in the sump and they reckon at least one piston is holed .
Ford Uk say they are embarrased by the poor service and have talked to Ford USA a lot, but neverthe less the truck is still not roadworthy.
At that point, it is probably a bunch cheaper to ship the truck to the US and get the warranty work done there.

Mike
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Old 11-03-2009, 06:43 PM   #14 (permalink)
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I wonder if that fact it was not regularly driven lead to the failure. I bet you will find a bad injector over fueled overheating the piston which then melted... As the liquid aluminum dropped into the oil pan started burning the oil. There are not many cases of this but a few where injectors went bad which did in turn melted a piston.

I meant to take pictures of the engine as it is pulled apart. I suspect in the end they will take care of it but since you are not in the US they likely will drag their feet on it. Major repairs generally take an Ok from Ford and International. Since they both are sharing warranty costs for the 6.0 it does slow down the paperwork.
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Old 11-04-2009, 07:25 AM   #15 (permalink)
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At that point, it is probably a bunch cheaper to ship the truck to the US and get the warranty work done there.

Mike
Offered to ship it back from Liverpool(10 miles away) got reasonable price for shipping both ways. Ford wont commit themselves to the warranty (that they have already put in writing) that we have. With their present attitude would you pay and send your truck 3000 miles where its out of your control with no firm agreement?
Steve
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