Catastrophic Engine Failure

[Gofaster23]

Originally Posted by grounder

That place is a Internet coat tail rider, with his so called expertise and knowledge of International engines, Would I trust his Knowledge and so-called expertise on these engine's ??? Not a Freakin chance

I'm on a firearms forum and we use FUD to explain someone that tries to state the facts in their opinion or gives out total misinformation. Example: "I went to a local gun store and asked if they had any AR-15 lower parts kits and the clerk spout out a bunch of FUD saying how they are illegal, posession of one even properly configured is a federal crime, ect." The few videos I have watched of that guy had innacurate information.

[rock_doctor]

Originally Posted by poppie

..................and don't forget the oil was (3 year's old) ,.............The engine let go in the South of France with 5800 miles total on the clock (before it had even reached the first service!)This on a 2006 model RV,now sometime's you will find a motorhome where the date of MFG of the RV is a year NEWER than the running gear the coach sit's on!!!!,the oil could be as much as (4 year's old) ,and he said it was driven 2000 mile's in the US before i would guess being put on a ship for the trip to England and then being driven 3800 more mile's on 3 or 4 year old oil ,could this be an oil break down related issue.

I would doubt the oil breaks down over time but is more likely to become contaminated over time. There are many acids created during the combustion process. I use my 6.4 about 3k miles a year but still change the oil every 6mo, because that is what Ford says to do. I do not know if the age of the oil could have caused the problem. But once they tare it down it should be easy to tell.

[steveb19]

[QUOTE=steveb19;1806433]

Originally Posted by poppie

Thanks for that-just checked -the oil was changed at 3000 miles as it wasnt getting much use.
Checked the manufactures plate, it was only made a few months before it was registered so its not old stock.
Still looking for contacts to a good lawyer. There must be a few over in the USA who have dealings over this problem in the past

Ford USA have now refused to enter into any further communication in this matter. They have put it in writing that the warranty is valid and that Ford UK should sort it out! Ford UK say it is Ford USA's problem! So much for Customer care. Four months, $8000 and still no nearer getting it fixed.Super Duty? Super S***T

[Premier Kirby]

Im sorry to hear your troubles. This is the BS I hate with these dealers.

I cringe when i have to bring it in. The sad thing is if you had it shipped back here & even found a dealer that would install a new engine for you they most likely will do hack work & you will have other problems. If you come back to the USA & have it fixed I would drive it around here for a week & check the vehicle over really good before returning home, this way if those butchers do hack work you can hold their feet to the fire. If you get it replaced & go right back overseas & get back just to find 25 bolts are missing & weird unknown problems happen you are screwed. These dealer mechanics are rushed to get warranty work in & out as fast as they can to beat book time & they dont get paid as much as a walk in customer, that is most of the reason for the mistakes & shoddy work.

Also since you have a Van you better be selective which dealer you choose here, make sure you bring it to a dealer who works on fleets of these on a regualr basis. Most all know the trucks & the cabs can be raised easily, on our vans no dice, very tough working conditions & a different setup

[steveb19]

Originally Posted by Premier Kirby

Im sorry to hear your troubles. This is the BS I hate with these dealers.

I cringe when i have to bring it in. The sad thing is if you had it shipped back here & even found a dealer that would install a new engine for you they most likely will do hack work & you will have other problems. If you come back to the USA & have it fixed I would drive it around here for a week & check the vehicle over really good before returning home, this way if those butchers do hack work you can hold their feet to the fire. If you get it replaced & go right back overseas & get back just to find 25 bolts are missing & weird unknown problems happen you are screwed. These dealer mechanics are rushed to get warranty work in & out as fast as they can to beat book time & they dont get paid as much as a walk in customer, that is most of the reason for the mistakes & shoddy work.

Also since you have a Van you better be selective which dealer you choose here, make sure you bring it to a dealer who works on fleets of these on a regualr basis. Most all know the trucks & the cabs can be raised easily, on our vans no dice, very tough working conditions & a different setup

My Solicitors gave Ford Uk seven days to repond,(which they didnt)that expired last Friday, Legal action has now started. Its mad-Ford havent a leg to stand on and I cant understand why they are treating me this way as they cannot win this action.(They sued Navistar and won-the engine was unfit for purpose) I'll Leave it to the legal eagles now

[fxdwgi]

Originally Posted by Premier Kirby

Im sorry to hear your troubles. This is the BS I hate with these dealers.

I cringe when i have to bring it in. The sad thing is if you had it shipped back here & even found a dealer that would install a new engine for you they most likely will do hack work & you will have other problems. If you come back to the USA & have it fixed I would drive it around here for a week & check the vehicle over really good before returning home, this way if those butchers do hack work you can hold their feet to the fire. If you get it replaced & go right back overseas & get back just to find 25 bolts are missing & weird unknown problems happen you are screwed. These dealer mechanics are rushed to get warranty work in & out as fast as they can to beat book time & they dont get paid as much as a walk in customer, that is most of the reason for the mistakes & shoddy work.

Dear Sir,

It sounds like you need to find another Dealer, one that can make you happy. But I also am replying to your post as I take issue with your "butcher" "hack" and your general lack of knowledge within a Dealer and us "hacks".

Let me explain; I am a Ford Senior Master Technician that holds certifications in every major groups, have my ASE L1 and L2's, Hybrid certification, and also sit on Ford Motor Company's ASSETT board. I also have a associates degree in Automotive Technology. I have 18 years experience with Ford and working on Ford vehicles.

So now you know my background, when I work on a vehicle I do not get paid differently if it is under warranty or not. My flat-rate wage is the same regardless who is paying the bill. The repair times charged to a customer that is paying is straight out of the Motors book, which is about 20-30% higher in time than warranty payment. I also receive a FIRFT (fixed it right the first time) bonus from my Dealer on ALL vehicles that I put my eyes on. That bonus is on top of my wage and can be very lucrative. So not only do I get paid to fix your problem, I get a bonus if you never have to come back for the same issue.

Also, fixing your vehicle right the first time has and advantage long term for me also; you are more likely to come back to see me for your other needs.

Now, I will be the 1st to tell you that there are some real crappy Dealers out there ( I get to fix a lot of there "fixes"), but there are also some real good ones out there that WILL take care of you. I am not saying that I am perfect, far from it and I do have a comeback every once in a while . But when that happens, I will walk up to you and tell you that it is my fault and fix your vehicle.

So in ending, please do not group all of us in the same light. We are NOT all the same.

[Strokin' 6.0]

Originally Posted by fxdwgi

...Now, I will be the 1st to tell you that there are some real crappy Dealers out there ( I get to fix a lot of there "fixes"), but there are also some real good ones out there that WILL take care of you. I am not saying that I am perfect, far from it and I do have a comeback every once in a while . But when that happens, I will walk up to you and tell you that it is my fault and fix your vehicle...

fxdwgi,

I applaud your integrity, however your kind are far and few between. For those of us who live in BFE, our choice is either the only Ford dealership in town or an indy mech. My local dealership is for crap, as are their techs. There's not a single damn one of them who knows his fourth point of contact from his elbow, when it comes to diesels, and diesel trucks account for a good portion of their work. I can count on not having my truck for a minimum of three weeks, if I take my 6.0 to the dealer, because they are so backed up. Many of their trucks are return problems; mine went back for the same problem three different times.

I now go to an indy mech who has three decades worth of experience with diesels. The majority of his shop is filled with 6.0's. I can tell you that, when I've taken my truck to him, it has never returned for the same problem twice.

I wish there were more Ford dealership mechs like you who gave a damn about the quality of their work, but most of the guys here in my town are just plain inexperienced and clocking in to collect a paycheck.

[cruiserheads]

Originally Posted by Strokin' 6.0

fxdwgi,

I applaud your integrity, however your kind are far and few between. For those of us who live in BFE, our choice is either the only Ford dealership in town or an indy mech. My local dealership is for crap, as are their techs. There's not a single damn one of them who knows his fourth point of contact from his elbow, when it comes to diesels, and diesel trucks account for a good portion of their work. I can count on not having my truck for a minimum of three weeks, if I take my 6.0 to the dealer, because they are so backed up. Many of their trucks are return problems; mine went back for the same problem three different times.

I now go to an indy mech who has three decades worth of experience with diesels. The majority of his shop is filled with 6.0's. I can tell you that, when I've taken my truck to him, it has never returned for the same problem twice.

I wish there were more Ford dealership mechs like you who gave a damn about the quality of their work, but most of the guys here in my town are just plain inexperienced and clocking in to collect a paycheck.

You hit the nail on the head with this one. How do you find those good techs. Trial and error I guess.

Neil.

[Ljutic SS]

Originally Posted by fxdwgi

Dear Sir,

It sounds like you need to find another Dealer, one that can make you happy. But I also am replying to your post as I take issue with your "butcher" "hack" and your general lack of knowledge within a Dealer and us "hacks".

Let me explain; I am a Ford Senior Master Technician that holds certifications in every major groups, have my ASE L1 and L2's, Hybrid certification, and also sit on Ford Motor Company's ASSETT board. I also have a associates degree in Automotive Technology. I have 18 years experience with Ford and working on Ford vehicles.

So now you know my background, when I work on a vehicle I do not get paid differently if it is under warranty or not. My flat-rate wage is the same regardless who is paying the bill. The repair times charged to a customer that is paying is straight out of the Motors book, which is about 20-30% higher in time than warranty payment. I also receive a FIRFT (fixed it right the first time) bonus from my Dealer on ALL vehicles that I put my eyes on. That bonus is on top of my wage and can be very lucrative. So not only do I get paid to fix your problem, I get a bonus if you never have to come back for the same issue.

Also, fixing your vehicle right the first time has and advantage long term for me also; you are more likely to come back to see me for your other needs.

Now, I will be the 1st to tell you that there are some real crappy Dealers out there ( I get to fix a lot of there "fixes"), but there are also some real good ones out there that WILL take care of you. I am not saying that I am perfect, far from it and I do have a comeback every once in a while . But when that happens, I will walk up to you and tell you that it is my fault and fix your vehicle.

So in ending, please do not group all of us in the same light. We are NOT all the same.

Does that bonus that you get come from the dealers pocket, or is the bonus built into the dealer's repair price?

[hapaschold]

i m late coming in on this..........but

isnt it written somewhere...perhaps in owners manual warranty book, that US built vehicles that are exported are done without warranty ??

we sent a built for USA nissan pickup down to honduras and that turned out to be a disaster......nitemare.......

no warranty coverage...and couldnt even get parts for it there..had to send them down from US.

i dont think you d find a 6.0 built for anywhere but USA and CANADA..

honestly , as suggested before, ship it back to the USA have it repaired, and ship it back....

[klutz1]

Is it true that Ford doesn't have a 450 engine in all of Europe? Did you pay the $7000 for recovery? Ask yourself what the procedure would be if this happened in the US? The dealer would probably take it to a Ford Truck dealership. What is the responsibility of the dealer. Would it be cheaper for an engine and transmission swap? You should not have to pay one pound for anthing that has to do with the engine. Best of luck.

[fxdwgi]

Originally Posted by Ljutic SS

Does that bonus that you get come from the dealers pocket, or is the bonus built into the dealer's repair price?

It is a Dealer funded bonus. The repair price is the repair price, that doesn't change.

[steveb19]

Originally Posted by klutz1

Is it true that Ford doesn't have a 450 engine in all of Europe? Did you pay the $7000 for recovery? Ask yourself what the procedure would be if this happened in the US? The dealer would probably take it to a Ford Truck dealership. What is the responsibility of the dealer. Would it be cheaper for an engine and transmission swap? You should not have to pay one pound for anthing that has to do with the engine. Best of luck.

Yes -no engine in Europe-and allegedly only two available in the USA at that time sitting in Fords part centre in Michigan,(Fords words). I had to pay a total of $7000 for recovery(initially off the motorway to a garage and then back to the UK.)
Given the unreliability of the 6 litre engine, does anyone know if the later 6.4 engine fit straight in?

[steveb19]

Originally Posted by hapaschold

i m late coming in on this..........but

isnt it written somewhere...perhaps in owners manual warranty book, that US built vehicles that are exported are done without warranty ??

we sent a built for USA nissan pickup down to honduras and that turned out to be a disaster......nitemare.......

no warranty coverage...and couldnt even get parts for it there..had to send them down from US.

i dont think you d find a 6.0 built for anywhere but USA and CANADA..

honestly , as suggested before, ship it back to the USA have it repaired, and ship it back....

This one (probably luckily) did a couple of thousand miles in USA before being shipped over to blighty. Fords USA have stated in writing that the full USA warranty applies. They say Ford UK should deal with it but Ford UK (who I have spoken too a few times over the last four months) now say they dont want to know-see Ford USA. And so it goes on !

[Premier Kirby]

fxdwgi until i find someone like you that does a honest job i will continue to trash the dealers with a blanket statement. Sure whenever you stereo type anything there is always an exception to the rule but i am focused on the norm.

Some of it seems to be the service advisors, most treat the customers like they have never lifted a hood before & wont listen to what you have to say. Wont send a tech out for a 5-10 minute test drive with you,, they just say "leave the Van with us for a few days & we will let you know what we find" *** is wrong with a 5-10 minture drive to make the customer happy. Alot of us bought these vehicles to make money & work with so our idea of fun isnt leaving it there for a few days while you throw random parts at it. Then we get insulted with some lame ass excuse that could only fool a single mom with no car knowledge when we bring the crap back asking why bolts arnt put back.

I kid you not I almost always have to bring my van back every time. I have a oil leak they caused & its under warranty but I wont bring it back in as I am sure something else will be butchered worse then the oil leak I have.

I have tried 3 dealers & they all suck. I could try a 4rth but guess what Im going back to my roots & working on my own again.

The truth is just because its new dosnt mean anything, they have just as many problems as a 10 year old rig, sometimes worse.

Things have been MUCH better since I took over the maintenance from the butcher shops.

hey be honest you NEED to beat book time. That means you are rushed.