6.0L Power Stroke Engine and DrivetrainDiscussion of the 6.0L Power Stroke diesel engine and drivetrain in the 2003-Up Super Duties and Excursions. No gas engine discussion allowed except on transmissions and drivetrain that pertain to all models. Please confine discussion of topics in this forum to those items that are specific to the 6.0L Power Stroke engine.
I don't think many of the Ford Techs are going to jump in here cause they don't want to be quoted in their opinions.
Almost sounds like FMC is pointing the finger at the dealer, and the dealer isn't' telling you its their fault.
I have to agree with others, its time to contact legal help, lawyer, BBB, someone. There are lawyers that specialize in lemons, try one of those first. At least they are familiar with working with the auto industry.
Good luck......
GOOGLE WARRANTY OR LEMON LAW ATTORNEYS IN YOUR STATE
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2005 F350 XL REGULAR CAB 6.0 11 FOOT SERVICE BOX DRW STOCK 212,347 ON THE CLOCK
1997 34.5 FLEETWOOD AVION 5TH WHEEL
2003 F350 XLT CREW CAB 7.3 STOCK DRW 85,000 on the clock
JOHN 3:16
Anyone wonder how/why Ford posted record profits this past quarter? h-m-m-m-m It couldn't be do to denying legitimate warranties, could it?
short_stuff
Short_stuff,
This type of situation is always an emotional one to people discussing it. But it doesn't matter if we are talking about a vehicle, roofing, plumbing, or any other industry. If the contractor who installs the manufacturers item if they improperly do the work and harm the item, it's not warranty.
From a corporate situation, if they (FSE) feels there was a problem with the work, his job is to protect the company first. He is going to back away as to not turn the situation between the dealer and customer into a more complicated mess. He is not in a position to financially burden the company with a dealer issue. It's the dealer and his insurance that has the responsibility. The FSE might make suggestions to the dealer, but he is not in a legal position in my understanding to defend the customer.
We are also assuming that the mechanic was de-employed due to incompetence, where it may be management issues such as lateness. It's just a mess so far.
__________________
Jack
Former Vehicle Test Manager - Friction Products
03 F350SC 4x4 6.0 Auto 5/30/03
Truck Modifications below in Pictorials on Facebook. Search in Google - Facebook TooManyToys
Exactly. In Ford Motor Company's eyes, the dealer obviously messed up, it's the dealers obligation to fix it. If the dealer dosen't want to fix it, then that's between the owner of the vehicle and the dealer. What the dealer is doing is a real chicken s$%@^ move. It's called the cost of doing business. Absorb the costs, learn from the mistake, and move on. I've had similar situations where I've put short blocks and a cylinder head for this same problem that other dealers caused by dropping a bolt down the intake. It blows me away that some dealers will not accept responsibilty. As for the glow plug issue, the 03' is a tad bit longer than a late 04'. The part number billed out is the right one for that build date. From what I can tell in those pictues, the object is large, it would have to be the whole tip that broke off. Try to get a look at all the parts that came off the engine.
Hi GFD, the problem is I want to keep the truck and "absorbing the cost" means having this dealership do internal engine work. I haven't had much luck with the OUTSIDE engine work they've done so far, so when it comes to micing cyls. and testing bent rods and real diagnosis, I'd be paying for something I couldn't trust when it was done. Plus, I can't afford to buy a new one right now and I don't want the newer "pop the cab" service access or smog choke points on it.
Let me ask you a question.... Have you ever cut open one of these glow plugs? Is there a long wire (like the one pictured, beaten into the piston) leading down to the tip? (and then it just grounds through the mounting threads I assume?) Also, if you BEND a GP, will it throw a "shorted" DTC or does it have to have 0 ohms resistance?
I'm wondering if GP's can be bent out of the way for a while without breaking or throwing a code. Thanks!
GOOGLE WARRANTY OR LEMON LAW ATTORNEYS IN YOUR STATE
I did, Timbo. The lemon laws only apply to newer low mileage vehicles. I think 24,000 miles is the cutoff point for the LL, but that doesn't mean the warranty isn't valid.
And I think that 4 times and a month in the shop is also necessary for the LL thing to apply.
I don't think many of the Ford Techs are going to jump in here cause they don't want to be quoted in their opinions.
Good luck......
Thanks for the reply, oldelmer. I'm really just looking for ideas on what may have cause the indentation marks on the piston crown. I KNOW someone has seen this before! It's just a matter of find a good tech who's more curious than most and follows up on problems, does a real diagnosis instead of just being a "parts changer" and took the time to chase down the source of this damage profile before.
I'm not asking anyone to take a stand against the mothership. We already lost GM and Chrysler. We need to KEEP FoMoCo!
WHERE YOU GETTING ANY CODES IF THE GLOW PLUG WAS DAMAGED IT WOULD THROW A CODE AND SHOW WHICH GLOW PLUG WAS BAD MINE DOES
THIS WHOLE POST SOUNDS FISHY WITH FORD I WOULD HAVE A ATTORNEY WRITE A LETTER TO FORD AND ADDRESS IT TO CEO OF FORD KEEP ALL PAPER WORK AND DOCUMENT EVERYTHING HANG IN THERE AND BE PERSISTANT I THINK THEY WILL EVENTUALLY HAVE TO FIX IT
The GP is just a hunk of resistive metal, inbetween + and ground, isn't it? It wouldn't throw codes unless open or shorted, right? (and if that's true, it could be in fairly terrible shape and still check out ok unless you looked at it out of the head.) I'd like to know if anyone has seen a long wire like that, INSIDE a glow plug. (like cut apart)
I think it is safe to say it was a screw or bolt as you can see evidence of threads in the indention. Why not go to the dealer and ask to see the item they picked up off the top of the piston. It likely was still there unless it was thrown out of the exhaust valve then it will be in the exhaust manifold or valve space in the head. It can't magically disappear...
I think it is safe to say it was a screw or bolt as you can see evidence of threads in the indention. Why not go to the dealer and ask to see the item they picked up off the top of the piston. It likely was still there unless it was thrown out of the exhaust valve then it will be in the exhaust manifold or valve space in the head. It can't magically disappear...
Thees thread...she is getting loooooong, eh? Somewhere back there, I told the story about how the dealer said they drove it back to a bay and let it run until it stopped. The part (whatever it is) is undoubtedly still there, but they wouldn't take it apart unless authorized by Ford, Ford won't do it (so far), and they won't let me do it mysef. (shop liability)
That's why I'm patiently waiting for the Ford Fairy Tech (FFT) to magically appear and tell me what caused it and how to get them to cover me, AS AGREED.
See that...you're posting away to someone who believes in the...uh... Ford Fairy.
But they did take off the head, as you stated. I'd be taking many more pictures of the piston and the head surface which hasn't been shown.
I'm just not sure that was a screw. Based on the piston width of 3.74", the object was approximately 1/4" in diameter and 1/2" long, with a somewhat pointed or rounded end. The "threads" really are not pitched, but more like annular rings. And I'm not sure what is going on at the bottom of the piston. Is that a hole or a shadow? If a hole, is the object down in the oil pan?
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Jack
Former Vehicle Test Manager - Friction Products
03 F350SC 4x4 6.0 Auto 5/30/03
Truck Modifications below in Pictorials on Facebook. Search in Google - Facebook TooManyToys
Considering the obvious accountability issues involved here, I would not be surprised if when the head was removed, the dealership took out whatever caused those marks and pitched it to prevent anyone else from knowing what it was.
Another thought though: I saw a piston that had an injector tip driven into it to the point the tip was flush with the piston's surface. Even knowing the tip was there, it was very hard to see. I would be examining that piston very carefully to be sure that whatever caused those marks is not embedded in it.
__________________ 2003 Toreador Red/Arizona Beige CC, DRW, Lariat, FX4, 6.0 PSD, Torqshift, born early Feb. 03; AIC; Silverline turbo-back dual exhaust; 155cc injectors from Full Force Diesel (Casserly); SCT with tuning by Tony Wildman (Total Diesel Performance) & Innovative Diesel; ARP studs; Dfuser regulated return; AFE PG7; Fumoto valve; B&W hitch, Di-Pricol gauges; DIESELSITE Coolant filter; Timbrens; Rancho RSXs; Michelin XPS Traction's; a whole bunch of "bling"; Connex 4300hp; Pioneer DEH6100BT; JL Audio 275w amp driving a 12" sub; JL Audio 50wx4 amp driving the Alpine door and rear seat speakers. 380.3hp/786.7ft-lbs (on my tow tune!)
44... I've seen many reports/pics on 6L, but AFAIK your's is 1st of its kind. Might set a thread speculation record on what foreign object was that caused damage/imprint on piston head. What was it..where did it come from..where did it go? Do you know how head & 4 valves for that cyl. looked?
Seem's regular calls to who ever is doing the reviewing needs doing. At some point in time a decision has to be made. Is your truck inside or out on back lot? Good luck.
btw..your told f.i. ok for that cyl., but how do you really know? TR has a point.
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The part (whatever it is) is undoubtedly still there, but they wouldn't take it apart unless authorized by Ford, Ford won't do it (so far), and they won't let me do it mysef. (shop liability) 
2003 Toreador Red/Arizona Beige CC, DRW, Lariat, FX4, 6.0 PSD, Torqshift, born early Feb. 03; AIC; Silverline turbo-back dual exhaust; 155cc injectors from Full Force Diesel (Casserly); SCT with tuning by Tony Wildman (Total Diesel Performance) & Innovative Diesel; ARP studs; Dfuser regulated return; AFE PG7; Fumoto valve; B&W hitch, Di-Pricol gauges; DIESELSITE Coolant filter; Timbrens; Rancho RSXs; Michelin XPS Traction's; a whole bunch of "bling"; Connex 4300hp; Pioneer DEH6100BT; JL Audio 275w amp driving a 12" sub; JL Audio 50wx4 amp driving the Alpine door and rear seat speakers. 380.3hp/786.7ft-lbs (on my tow tune!)
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