Join Date: Oct 1999
Location: Great State of Texas
Feedback Score: 0 reviews
Re: Napa Gold oil filter ????
We opened a few cases of these yesterday and looked at all of them. The "style" of them looks like what BAF250 posted - they do not look like the MC style of filter. They have a plastic surround top and and bottom, and they have a plastic core inside; the filter media is glued to the top and bottom; the filters say "Made in the USA" on them.
Of the filters we examined yesterday, all looked very similar. The only issues we could find was some discoloration of the plastic on the top and bottom plastic pieces (hardly an issue) and we noticed that some of the glue tended to coagulate in between the filter media and glob up - the "globs" in between the media were minor and also do not impact the filtering ability. I do not believe that the "globs" could come loose and, if even they did, they would be stopped by the filter media from entering the engine.
Also, in the pictures posted by BAF250, his last photo shows what looks like melted plastic around the housing. To me in the picture, the "melted plastic" looks like excess glue that has run out and over the side. None of the filters we opened yesterday looked like that at all. If we saw one of those, we wouldn't sell it - we'd defect it. Regardless, as long as the filter fit in it's engine-housing properly, the filter would still properly filter the oil even though the filter didn't look all that pretty, but he's right to be concerned. I would second-guess myself too if I had seen that filter in my hand. Again, none of the filters we viewed yesterday looked like his.
I talked to Wix customer tech and asked them about any changes on the line, and they have no way to tell me if there were any changes and if those "strange" filters came from an outside supplier (like filter companies are known to do). I'm convinced the only way to get a manufacturing question answered like that is to talk someone directly involved in the manufacturing process - I wouldn't know where to start and I'd bet they wouldn't want that information known to the outside world.
I can't promise that every Wix filter will be perfect in its appearance, and I can't promise that every filter we sell will be either. We will continue to open cases randomly and spot check the "look" of the filter, but I am not concerned at all about the filters ability to filter the oil to ratings set by the manufacturer - regardless of the filter's appearance. If you get one of these odd filters, we'll gladly take it back.
By the way, I still use Wix in my truck and will continue to do so regardless if the filter looks perfect or not - I'm more concerned about it's ability to do its job properly, and I have the same confidence that I've always had that it will do just that.
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