Join Date: Apr 2002
Feedback Score: 0 reviews
Computer "reset" and Ford dealer rip-off
Here is my little story and how I was robbed by the Ford dealer.
About 3 days ago, I got to the office after a 25 miles drive, and everything was running smooth with my F350 PSD, 2001. Got in the parking lot, and shut off the engine, then I realized that I was almost double parked, and decided to straighten the truck. Well, that was it. The truck would not start! Engine would turn ,but no fuel! I said it may be a bad diesel filter, and changed it. Same result. In the end I had to call AAA to tow me to the nearest dealership. I had to take it into a dealership because the engine still has warranty up to 100.000 miles.
So, next day, 2 p.m., no call from the dealer to let me know something. I had to call and they told me that the batteries are dead, and must be replaced before anything can be done. Oh well, mine were almost 4 ½ years old, and I said, do it. Next day: at lunch time, again, no call. When I called them the only thing they have found they told me was a low voltage code P1298. My chip is stock, PMT3. They told me that they had flashed the chip with the latest F350 for 01 update version 12A650A - for PMT3 type. No other part was found to be faulty, and no other codes they told me
To make a long story short, I could not take the truck from there until I paid computer reset for 200 $. Now, what I don't know is: was I taken for a ride? or this is something genuine?
Thank you in advance for any advice and help and also wanted to ask: how much a diagnose tester costs (a good one) and if I connect that, does it leaves residual codes? Is there any software that can be used with a laptop?
Thank you again.
Last edited by klhansen; 11-23-2014 at 04:24 PM.