With help from a dude on another forum we now have a solution.
Go to the Start Programs
Find Insight
Click Insight
Right Click on Launch Insight
(Note- Do NOT do this from the desktop shortcut) !!!
Click Properties
Click Compatability
Check the box Run this program in compatibility
Windows XP service Pack 2
I have attached a JPEG for reference and don't hesitate to ask if I can help.
EDGE was ZERO help but the product rocks !!!
For those of you not using the PC set-up your missing out on allot of what this thing can do IMO.