Bad Fuel Pump

[ragnouomo]

I was on my way to the Grand Canyon last week with my 30' travel trailer and my truck left me stranded. Got the 'Stop Safely Now' message and everything quit. Kind of hard to stop safely when you are pulling a trailer over a mountain pass! Ford towed my truck and trailer to the nearest dealer and they said it was a bad high pressure fuel pump. Off comes the cab

After being in the shop for over a week, they called me to tell me that they got everything put back together and it was leaking fuel! Isn't there a way to pressurize the fuel system before you get the cab back on the truck? Seems like it would have saved them and me a lot of grief. They are telling me that they have to tear it all back down again. Cab coming off for the second time in as many weeks.

I'm wondering if anyone out there knows how long this repair should take? I'm going into week #2 now and it seems excessive. Also, anyone have any luck with getting Ford to pay for a rental car? I've had this car now for 1 1/2 weeks and can't return it up here because I got it from one of those local places across from the dealer. The dealer is 4 1/2 hours away and I really don't want to have to drive two cars down and back twice just to return the rental, but the bill is starting to add up.

By the way, I have a Job #1 2008 with 28K miles on it. Problems so far: 3 new injectors, replaced upper radiator hose, new radiator, new front hub assembly, persistent overfull oil (above the bulb on the dipstick everytime I take it in), and now this. Beginning to consider trading it in and going back to a gasser.

[hypoxia]

They always give me a car.

[landcruisnman]

I had that happen to me and it took 2-1/2 weeks to figure it out. They replaced sensors, and injector and finally called the Ford Hotline and said it was a reprogramming thing that fixed it. We'll it just happened again 1-1/2 months later. What if I was pulling my 34ft fifth wheel loaded down a mountain and it happened? Death?? I'm really done with my truck. 2008 F350 Diesel totally loaded ordered from factory with every option $53K. Piece of ****. I'm trying to get them to replace it or refund my $$$. I emailed Ford to try to get help with this. I'll also be having my Laywer get involved. Bummer, but I might go Dodge.

[BeatMarti]

Originally Posted by landcruisnman

I had that happen to me and it took 2-1/2 weeks to figure it out. They replaced sensors, and injector and finally called the Ford Hotline and said it was a reprogramming thing that fixed it. We'll it just happened again 1-1/2 months later. What if I was pulling my 34ft fifth wheel loaded down a mountain and it happened? Death?? I'm really done with my truck. 2008 F350 Diesel totally loaded ordered from factory with every option $53K. Piece of ****. I'm trying to get them to replace it or refund my $$$. I emailed Ford to try to get help with this. I'll also be having my Laywer get involved. Bummer, but I might go Dodge.

Good luck with your plan. I am curious as to what Ford is willing (or not willing) to do with your complaint and request. Unfortunately, the engine and related pollution stuff is extremely complex. I spent a long time studying its inner workings and purchased a professional scanner. I am starting to better understand (using simple experiments and observe behavior) along with shop manuals and white papers and how all these elements interrelate.

The one thing that is very clear to me is that unless you go to a significant garage (with enough truck business) where they can afford an experienced diesel tech, you might as well write off your truck as they may even break it in the process of trying to figure out what's wrong with it. For example, I had all kinds of problems (loss of power, excessive regens and the like) for a long time and my local dealer simply could not figure out what was wrong. In fact, it was them that screwed up my programming (according to the very experienced dealer in Denver finding out that my programming was just "the basic" programming missing all the important stuff). Since they reprogrammed it (along with changing a couple of sensors), my truck runs great and my oil level remains steady.

Frankly, these new engines (all of them, not just Ford) are extremely complicated and difficult to diagnose due to the complex interactions of a large number of sensors. My conclusion is that probably 2/3 of all problems are induced by lack of knowledge and experience of "diesel techs". My local Ford dealer recently merged with a large Chrysler/Doge dealer that sells and services hundreds of Doge diesel trucks. The verdict: The "blue-tec" engine is serious trouble: It appears that they have more pollution gear issues with those engines than with Ford (according to their statements of course).

So -- either we all become really good at understanding our engines, or we all have to wait a few years until the low emission technology has sufficiently matured and the service operations have learned how to service and repair the stuff. Meanwhile - oh well, go for a gasser.... what a shame.... it is just not the same..!

[landcruisnman]

Well, it happened again. It said "Stop Safely Now" and just shut off about 20 seconds later. They are now telling my that because I have an aftermarket air cleaner, that this is my problem. I am contacting a Lemon Law Lawer tomorrw, and we'll see what happens. It's too dangerous as is. Have you had this happen to you yet? Really a bummer. I can't stay away from the diesels. I'd wish I kept my 2005.
Pat
Carlsbad,CA

Originally Posted by BeatMarti

Good luck with your plan. I am curious as to what Ford is willing (or not willing) to do with your complaint and request. Unfortunately, the engine and related pollution stuff is extremely complex. I spent a long time studying its inner workings and purchased a professional scanner. I am starting to better understand (using simple experiments and observe behavior) along with shop manuals and white papers and how all these elements interrelate.

The one thing that is very clear to me is that unless you go to a significant garage (with enough truck business) where they can afford an experienced diesel tech, you might as well write off your truck as they may even break it in the process of trying to figure out what's wrong with it. For example, I had all kinds of problems (loss of power, excessive regens and the like) for a long time and my local dealer simply could not figure out what was wrong. In fact, it was them that screwed up my programming (according to the very experienced dealer in Denver finding out that my programming was just "the basic" programming missing all the important stuff). Since they reprogrammed it (along with changing a couple of sensors), my truck runs great and my oil level remains steady.

Frankly, these new engines (all of them, not just Ford) are extremely complicated and difficult to diagnose due to the complex interactions of a large number of sensors. My conclusion is that probably 2/3 of all problems are induced by lack of knowledge and experience of "diesel techs". My local Ford dealer recently merged with a large Chrysler/Doge dealer that sells and services hundreds of Doge diesel trucks. The verdict: The "blue-tec" engine is serious trouble: It appears that they have more pollution gear issues with those engines than with Ford (according to their statements of course).

So -- either we all become really good at understanding our engines, or we all have to wait a few years until the low emission technology has sufficiently matured and the service operations have learned how to service and repair the stuff. Meanwhile - oh well, go for a gasser.... what a shame.... it is just not the same..!