Ford Diesel Forum / Powerstroke Forum Ford Diesel Forum / Powerstroke Forum
   
Go Back   Diesel Forum - The Diesel Stop.com > 2008-Up Super Duties > 6.4L Power Stroke Engine and Drivetrain
Register Home Forum Active Topics Gallery Search Today's Posts Mark Forums Read

6.4L Power Stroke Engine and Drivetrain Discussion of the 6.4L Power Stroke diesel engine and drivetrain in the 2008 Super-Duty trucks. No gas engine discussion allowed except on transmissions and drivetrain that pertain to all models. Please confine discussion of topics in this forum to those items that are specific to the 6.4L Power Stroke engine.

       
Reply
 
LinkBack Thread Tools Display Modes
Old 06-05-2008, 06:26 PM   #1 (permalink)
Junior Member
 
Join Date: May 2008
Location: Southlake, TX
Posts: 6
iTrader: (0)
My Photos: (0)
New member, New truck, Blown engine

This is my first post and unfortunately it’s not under the best circumstances.

I was reading another members thread on his problem description which is what prompted me to post my ordeal. Sorry for being long winded.

Here is the gist of what’s going on with my then 16 day old (Purchased April 26th) truck with 2123 miles.

On May 12th I was on my way from Dallas to Chicago and somewhere around Effingham IL my truck started to intermittently miss, lose power and what sounded like detonation which finally set a code a few miles south of Champaign. By the time I reached Champaign it was getting so bad I stopped for the night so I could take my truck into the dealer to be looked at. After running a quick scan the tech said that injector #4 was bad and compression was down 11%...not good.

Several days went by with no ETA on repairs so I rented an Explorer one-way and went back home. My truck is still in Champaign and after 23 days (June 5th) here is where Ford is at;
1. Replaced the #4 injector, took for a road test and the first time the tech got on it the engine started running bad again.
2. Drained oil and found metal shavings…
3. Checked cylinders with a boroscope (SP?), #4 & #6 pistons have damage (I assume the heads are damaged as well).
4. At least 1 glow plug is damaged.
5. Ford tech-line is making the tech pull the heads to inspect the cylinder wall for damage, they suggested the possibility of doing a rebuild.

The service guys at Champaign Ford have been doing everything they can to get Ford to send a complete engine assembly so they can just replace it but Ford is making them jump through all these hoops instead…

I have already opened up a case with Ford customer relation’s asking for a replacement since my truck was just over 2 weeks and 2100 miles before the engine expired. I have also contacted an attorney to discuss making Ford replace it under the Texas lemon law, I hope to not have to go down that path though.

What really sucks is my first payment is coming up in a few days and Ford has had it longer than I have, they also haven’t reimbursed me for the rental and hotel expenses yet…

Thanks for reading,
-Allen
Maxed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Sponsored Links
Advertisement
 
Old 06-05-2008, 07:20 PM   #2 (permalink)
Junior Member
 
BillynOrangeCounty's Avatar
 
Join Date: Jun 2008
Location: Orange County
Posts: 12
iTrader: (0)
My Photos: (0)
My partner here at work and myself both bought 08's the same day ... his got bought back by FORD before he reached 1000 miles on it ... on a trip from Cali to AZ his did the same thing .. Ford had it 60+ days gave it back to him two times in that time period first time after replacing injectors .. it died got towed back had new turbos installed .. it died got towed back then Ford decided on replacing the engine but it was too late and they were forced to buy it back .... dont settle for less .. it's not worth being a guinney pig for thier repairs ... just get it bought back and buy another ... However i have 11,000 on mine now beat the heck out of in the mud and trails and drive it daily with "knock on wood" almost 0 complaints ... (2 Steering Boxes) but i have 38"s and again use it off road alot ... So get a new one start over and go from there ......
BillynOrangeCounty is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-05-2008, 10:37 PM   #3 (permalink)
Senior Member
 
Join Date: Oct 2007
Location: MN
Posts: 261
iTrader: (0)
My Photos: (0)
Wow, I really feel for you. I have been without mine for 3 days, and it goes in for door adjustments and paint next week (passenger doors moved and are rubbing at the top). I would tell Ford they either replace the engine or give you a new truck, but no monkey business. And, I would tell them to settle up real quick on your debt for rentals and stuff. Right now they do not want any extra 2008 used trucks on their lot!
__________________
Michael B.

2008 F350 XLT, SC, LWB, SRW. 6.4 L. 4x4. 6 spd. Job 1. 31,000 miles. ***For Sale***
2009 VW Jetta Sedan, 2.0L TDI, 6spd, Silver, Protection Pkg. Bought 23OCT08
CMB430 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-06-2008, 12:15 AM   #4 (permalink)
Member
 
smotrs's Avatar
 
Join Date: Feb 2008
Posts: 95
iTrader: (0)
My Photos: (8)
Yeah, that sucks, I agree with the above, start researching the bye back option. Contact BBB and have them get involved on your behalf.
__________________
Shaun

'08 F250 6.4L Lariat CC fully loaded, special ordered
6" Fabtech 2.5 dual shock lift w/18" AR wheels, 35" Toyo A/T
Avic-Z2 Nav/Stereo w/iPod, Bluetooth, XM NavTraffic
(2) Rear headrest mnt DVD entertainment systems
Line-X bedliner

Quote:
Originally Posted by George Bush
Wait, what did you just say? You're predicting $4 a gallon gasoline?. . . That's interesting. I hadn't heard that.
smotrs is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-06-2008, 08:56 AM   #5 (permalink)
Senior Member
 
Join Date: Jan 2007
Posts: 201
iTrader: (0)
My Photos: (0)
Quote:
Originally Posted by Maxed View Post
This is my first post and unfortunately it’s not under the best circumstances.

I was reading another members thread on his problem description which is what prompted me to post my ordeal. Sorry for being long winded.

Here is the gist of what’s going on with my then 16 day old (Purchased April 26th) truck with 2123 miles.

On May 12th I was on my way from Dallas to Chicago and somewhere around Effingham IL my truck started to intermittently miss, lose power and what sounded like detonation which finally set a code a few miles south of Champaign. By the time I reached Champaign it was getting so bad I stopped for the night so I could take my truck into the dealer to be looked at. After running a quick scan the tech said that injector #4 was bad and compression was down 11%...not good.

Several days went by with no ETA on repairs so I rented an Explorer one-way and went back home. My truck is still in Champaign and after 23 days (June 5th) here is where Ford is at;
1. Replaced the #4 injector, took for a road test and the first time the tech got on it the engine started running bad again.
2. Drained oil and found metal shavings…
3. Checked cylinders with a boroscope (SP?), #4 & #6 pistons have damage (I assume the heads are damaged as well).
4. At least 1 glow plug is damaged.
5. Ford tech-line is making the tech pull the heads to inspect the cylinder wall for damage, they suggested the possibility of doing a rebuild.

The service guys at Champaign Ford have been doing everything they can to get Ford to send a complete engine assembly so they can just replace it but Ford is making them jump through all these hoops instead…

I have already opened up a case with Ford customer relation’s asking for a replacement since my truck was just over 2 weeks and 2100 miles before the engine expired. I have also contacted an attorney to discuss making Ford replace it under the Texas lemon law, I hope to not have to go down that path though.

What really sucks is my first payment is coming up in a few days and Ford has had it longer than I have, they also haven’t reimbursed me for the rental and hotel expenses yet…

Thanks for reading,
-Allen
A clear, non-emotional, articulate write up for a change. Sorry that you've had a problem, a big problem, and I hope your approach helps you reach a favorable resolution.

I would be very surprised if they rebuild or buy the truck back. Due to labor charges, I'm guessing the most likely outcome will be to put a new motor in it. Please keep the board posted on the progress/outcome and good luck.
__________________
'08 F350 cc SRW 4x4 white/stone
BoulderGT3 is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-06-2008, 07:57 PM   #6 (permalink)
Member
 
Join Date: Mar 2007
Location: Colorado
Posts: 39
iTrader: (0)
My Photos: (0)
Check your states Lemon law. In Colorado I hear it is loss of use for 30 days. FYI Lisa
__________________
2008 F450 green Lariat
RoyalSox is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-06-2008, 10:47 PM   #7 (permalink)
Senior Member
 
Join Date: Aug 2005
Location: Portland, Oregon
Posts: 104
iTrader: (0)
My Photos: (0)
Pursue a buyback. Per my experience FMC does not have your best interest in mind. You will find the occasional dealer that really tries to make a customer happy but they are few and far between. It is my belief that the manufacturer of this engine (and the 6.0L)has wildly disparate quality control standards and you stand the chance of getting a very good engine or a very bad one. You have the latter, let Ford own it and start over with a new one, and pray that it's a good one.
__________________
'05 F350 CC LB SRW 4X4 auto
dosdedojack is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-07-2008, 01:10 AM   #8 (permalink)
Member
 
smotrs's Avatar
 
Join Date: Feb 2008
Posts: 95
iTrader: (0)
My Photos: (8)
Quote:
Originally Posted by dosdedojack View Post
It is my belief that the manufacturer of this engine (and the 6.0L)has wildly disparate quality control standards and you stand the chance of getting a very good engine or a very bad one.
Psst, I think he's got a 6.4L
__________________
Shaun

'08 F250 6.4L Lariat CC fully loaded, special ordered
6" Fabtech 2.5 dual shock lift w/18" AR wheels, 35" Toyo A/T
Avic-Z2 Nav/Stereo w/iPod, Bluetooth, XM NavTraffic
(2) Rear headrest mnt DVD entertainment systems
Line-X bedliner

Quote:
Originally Posted by George Bush
Wait, what did you just say? You're predicting $4 a gallon gasoline?. . . That's interesting. I hadn't heard that.
smotrs is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-07-2008, 06:16 AM   #9 (permalink)
Senior Member
 
Join Date: Aug 2000
Location: Northern Nevada
Posts: 1,268
iTrader: (0)
My Photos: (0)
Quote:
Originally Posted by smotrs View Post
Psst, I think he's got a 6.4L
Re-read his post...he's implying that both are made by the same company!

Great first post, sorry that you have had problems with your truck. Poo Poo does happen, and so far it seems that you have been treated fairly by both Ford and the dealership. If I were in your shoes I would go for a new truck first, but would be willing to settle for a new(probably remaned) motor if I couldnt get the truck replaced.

Keep good records, keep your cool and post back here and let us know how everything is going. Good luck!

SS
__________________
Sold 7/02/01 2000 F350 XLT CC, 4x4 3.73 LS, Off Road Camper. graphite int, 6 spd. Ox.White, J&J Grill & lighted boards, 10k FEY Drop bumper,(Centurion conversion) 12k Reese receiver. 285's. Duke's Springsteen. (DAC3)
Need me a 7.3 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-07-2008, 10:51 AM   #10 (permalink)
Member
 
smotrs's Avatar
 
Join Date: Feb 2008
Posts: 95
iTrader: (0)
My Photos: (8)
Quote:
Originally Posted by Need me a 7.3 View Post
Re-read his post...he's implying that both are made by the same company!

Great first post, sorry that you have had problems with your truck. Poo Poo does happen, and so far it seems that you have been treated fairly by both Ford and the dealership. If I were in your shoes I would go for a new truck first, but would be willing to settle for a new(probably remaned) motor if I couldnt get the truck replaced.

Keep good records, keep your cool and post back here and let us know how everything is going. Good luck!

SS
Aghh, now I see it. That's what happens when you post late at night.
__________________
Shaun

'08 F250 6.4L Lariat CC fully loaded, special ordered
6" Fabtech 2.5 dual shock lift w/18" AR wheels, 35" Toyo A/T
Avic-Z2 Nav/Stereo w/iPod, Bluetooth, XM NavTraffic
(2) Rear headrest mnt DVD entertainment systems
Line-X bedliner

Quote:
Originally Posted by George Bush
Wait, what did you just say? You're predicting $4 a gallon gasoline?. . . That's interesting. I hadn't heard that.
smotrs is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-07-2008, 12:27 PM   #11 (permalink)
Junior Member
 
Join Date: May 2008
Location: Southlake, TX
Posts: 6
iTrader: (0)
My Photos: (0)
I really appreciate the support from all of you.

I spoke to Ford's customer relations again yesterday about replacing my truck and they said a decision will be made by the end of the day June 10th, I'm keeping my fingers crossed that FMC will do the right thing and just give me a replacement.

The really sad part is my brother a a good friend both bought their 08's (job 1) F250's last summer. I decided to wait awhile while the bugs were worked out before purchasing mine (job 2). Neither of them has had any issues...

Thanks,
-Allen
Maxed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-07-2008, 03:56 PM   #12 (permalink)
Senior Member
 
Join Date: Aug 2000
Location: Northern Nevada
Posts: 1,268
iTrader: (0)
My Photos: (0)
Quote:
Originally Posted by Maxed View Post
I really appreciate the support from all of you.

I spoke to Ford's customer relations again yesterday about replacing my truck and they said a decision will be made by the end of the day June 10th, I'm keeping my fingers crossed that FMC will do the right thing and just give me a replacement.

The really sad part is my brother a a good friend both bought their 08's (job 1) F250's last summer. I decided to wait awhile while the bugs were worked out before purchasing mine (job 2). Neither of them has had any issues...

Thanks,
-Allen
Please keep us updated, I think if you hang around here you will find that people are very helpful and there is a TON of knowledge on this board!

Good luck!
__________________
Sold 7/02/01 2000 F350 XLT CC, 4x4 3.73 LS, Off Road Camper. graphite int, 6 spd. Ox.White, J&J Grill & lighted boards, 10k FEY Drop bumper,(Centurion conversion) 12k Reese receiver. 285's. Duke's Springsteen. (DAC3)
Need me a 7.3 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-12-2008, 12:48 PM   #13 (permalink)
Junior Member
 
shotgundave's Avatar
 
Join Date: Mar 2008
Posts: 5
iTrader: (0)
My Photos: (1)
I have got a 6.4 with 29,000 kms and a big hole in the side of the block. My dealer tells me they are expecting a complete drop-in by next Monday. That is really good news. I sent the truck in two weeks ago with what I thought could have been a seized turbo. You could drive the thing all day at less then ten pounds of boost, But sneek above ten pounds and Mr. Hide would come out. The truck would smoke, Knock, and rattle its cab off. So my ford dearler took it for a test drive, Because they could not find a problem, now we have a big hole problem, Trouble keeping oil in her HAHAHA. Seems to be a problem with some 6.4s. The up side is quick action from my dealer(STRANGE) but the down side is my truck is a 2008 King Ranch F-450 C/C DRW and I am afraid the thing will be all rattles. It is my tow truck not my beater work truck(2005 F-350 6.0l )
shotgundave is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-13-2008, 11:10 AM   #14 (permalink)
Junior Member
 
Join Date: May 2008
Location: Southlake, TX
Posts: 6
iTrader: (0)
My Photos: (0)
I feel your pain shotgun dave. I got someone to snap a picture of 2 pistons that were damaged on my truck, will post it up later today as well as an update.

-Allen
__________________
1989 Mustang Coupe, 557 BBF
1993 Mustang Coupe, Procharged
2008 Ford F-250, 4x4, Lariat, 6.4
2005 Yahama V-Max 20th Anniversary, 595 of 2000
Maxed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 06-13-2008, 02:47 PM   #15 (permalink)
Junior Member
 
Join Date: May 2008
Location: Southlake, TX
Posts: 6
iTrader: (0)
My Photos: (0)
Update as of June 12th:

I received a call from Ford’s customer relations on June 10th letting me know that they are still deciding on whether they are going to repair or replace the engine in my truck. I reminded them that this is where we were at 3 weeks ago and I would not accept my truck back with a “repaired” engine, either it was replaced of the truck was replaced…the silence was deafening. I told them the I had been extremely patient, let them do what they needed to do to make this right but after 4+ weeks my patients was at an end.

When I finished the call with Ford a called an attorney and reviewed everything to date, needless to say he was very interested in taking my case and I told him I would get back with him as soon as possible.

At this point I was still pretty steamed so I decided to go by the dealer where I purchased the truck and talked to the saleswoman that I dealt with. She suggested that I talk to the general manger. I met with him and explained everything politely and calmly and asked for his advice or help. He agreed to step in and push from his level, apparently he can circumvent some of the processes because by June 12th I got a call from the dealer that has my truck. I guess the GM got things rolling and Ford has now agreed to replace the entire engine. I also got a call from the local dealership that Ford is going to make my first payment, nothing yet on reimbursing my out of pocket expenses…

I called the GM yesterday afternoon and thanked him for his efforts. Since the replacement is still going to take 3 weeks or more he is also trying to get Ford to replace the truck, hopefully he will succeed.

Here is a picture of the damage to 2 of the pistons, it looks like the one actually has a hole in it (sorry about the quality).

Thanks again for all the support,
-Allen
Attached Images
File Type: jpg img108.jpg (116.8 KB, 108 views)
__________________
1989 Mustang Coupe, 557 BBF
1993 Mustang Coupe, Procharged
2008 Ford F-250, 4x4, Lariat, 6.4
2005 Yahama V-Max 20th Anniversary, 595 of 2000
Maxed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Sponsored Links
Advertisement
 
Reply

  Diesel Forum - The Diesel Stop.com > 2008-Up Super Duties > 6.4L Power Stroke Engine and Drivetrain



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On