My truck went into the shop at a Ford Dealer on 10/23/12 to have a leaking Steering box replace. (Warrently coverage.) The replacement which was ordered 3 weeks prior to 10/23/12 turn out to be unuseble. It is now 11/09/23 and the truck is still in the shop waiting for the 2nd replacement. (The original steering bx was damaged beyond repair while being removed).
I contacted Ford Customer Service on 11/7/12 but still other than lip service, not any results. I have been told that these steering boxes are on a national backup and I will get the next one. (I'm sure this will happen.
Is this a common problem for these trucks?
This truck is stock with 94,000 miles used to tow a 5th wheel camper.