My coolant was low since I got the truck, since I knew about the rad problems it made me pay obsessive monitoring of the coolant level and had to go to the dealer 5 times in a year to finally tell them that I know where to add coolant, “I want to know where it is going!!” and I had enough and told them that I was getting jerked around and that everyone knows that there is issues with the rads leaking on these trucks. The Services Adviser went on to the truck with me and looks at the bottom of the rad and it was slightly wet (which I knew). When I picked up the my truck after the rad change, it was still below the cold mark and 4 Ford trained personal said that it was because the coolant was hot and under pressure (lost it and just had to leave). The next day when the truck had been sitting over night and cool, I put a piece of tape on the degas bottle at the level and marked it May 9th. At that point I decided that my dealer was competent to work on my truck and any work (oil changes, etc..) that I had to pay for out of my pocket was going to go to be done at another Ford Dealer, if all possible (my choice and convenience). When I was at the other dealers getting routine maintenance done so that it would be recorded (I always did this work on all the other vehicles I owned before), they all wanted to know about the tape and why my coolant was low. I have issues with the dealer I bought it from and have been going to a therapist to get over it LOL. Since May, I brought my truck in eight times for warranty minor issues to my dealer and asked them to add coolant where the Manual and DVD says that it should be at.
I last straw was on Dec 1st, I called Ford Canada and told them that I had a brake calliper seizing for over a year, I can’t get the dealer to add coolant and for 16 months I had text on my Satellite Radio an now I don’t. Ford told me to wait on the phone and that they would call the dealer, when they came back on the phone 10 minutes later. Ford Canada told me that the dealer said the brake is passed the warranty and they might give me a break on the price of the repairs, the radio doesn’t have enough internal memory to show text and I that they did a coolant system pressure test and it pass and that was the first time I complained and that they showed me where the coolant level should be. At that point Ford asked me “what do you want Ford Canada to do”, I said that I wanted them to fix my truck to which Ford answered “the dealer has access to all Ford’s Technical Resources and I don’t, you will have to take it to the dealer”. Well I said that I have for 19 months and that’s is way I called you and would like to talk to someone else with technical knowledge and Ford said that she was the only one I was going to talk to and have a nice day.
Yes it is my Dealership and when I got off the phone with Ford Canada, I drove my truck in my garage and repaired the calliper and then I drove to the next nearest Ford Dealership and asked for a oil change and told them that I would like my truck inspected so that the truck is up to it’s maintenance schedule, so that I don’t void the warranty, they fixed all the things I couldn’t get my dealership to fix and more, under warranty, I did have to pay for the oil change obviously, plus a little extra for the upgraded inspection and my coolant is between the lines.
As far as the coolant level, Since May I have put on 8,000 miles and it hasn’t lost any, since Dec, the level hasn’t changed till my EGR valve and housing went Jan 1st and because I didn’t want to take a chance going out of town to another Ford dealer and get stranded, I brought it to my dealer and they replaced it with a new version (no hoses) on Jan 22. When I got it back, it was down about Ĺ cup that I’m assuming was lost from changing the EGR valve and re-routing the hose. I topped the coolant up and it has dropped since, I just went outside and checked.
So I’m not a coolant expert and didn’t want to even know this much, I thought I was over it till I read this thread LOL (obvious not!!). But with my truck, after the rad was changed, I haven’t lost any coolant and with it now between the lines in the degas bottle, it has stayed there. I also know because I have looked at many other 6.4 trucks that if its coolant is blowing out the top of the degas bottle, it will leave a stain that is noticeable and some 6.4 trucks are doing it! (Another dealer Ford Mechanic told me why and I just can’t remember, but I like the just puked off theory) and some are doing it because they are just over filled, I always look for stains, if you are losing coolant, “it is going somewhere”. Just on a funny note, when I was at my dealer picking up my truck after the EGR job was done, the mechanic had their 6.4 service truck in the yard boosting another vehicle with the hood up and I had to look, I asked him why the coolant was low, it didn’t have the tee installed, the EGR hose was on the bottom port of the degas bottle and the rad hose was on the top port. He said that he didn’t know about why the coolant was low, but probably because they take the rads out of this truck if they run short, it just hasn't been added yet and if I made an appointment, he would fix my hoses LOL. Again, sorry about the length, but I do feel better.
F350 CC 4X4 Lariat SRW, Black.
Ordered Dec 2012 - Built Jan 11th 2013 - Picked up Jan 31, 2013.
Built Nov 26 2013 - Picked up Dec 06 2012
F-350 CC 4X4 Lariat, SRW, 3.73.
Any color, as long as it's "Black".
Ordered 12/31 - Born 02/11 - Picked up 03/29.
First Ford - 1956 Fairlane - Mint
Rolled it at 100+mph (Teenager, Duh, no one hurt)
Totaled Oct/73 (Over 35 Years ago and still remember that lesson).
-First New Ford
- 79 Bronco - Ordered Mar/79
150K Miles - I disassembled 2000 and I sent it to three different scrap yards.
-1982 - My Sister married a GM Sales Manager (He Retired, "Hello" Ford Super Duty, enough said, LOL).
-2003 - ZRX1200 (Some say "Mid Life", LOL).
-2008 - Jayco 313RKS 5th Wheel.
Last edited by MPD56; 02-05-2010 at 03:25 PM.