Join Date: Jan 2009
Location: Independence KY
Feedback Score: 0 reviews
Major problems with '08 F350 6.4L Diesel
A little background: We have own fords for many years. We purchased in 2008 a new F350 with a 6.4L Diesel engine for our business. When we picked it up, it was the sharpest truck we have ever owned, but have had nothing but trouble.
First problems began with the leaks in the radiators. 3 seperate times we had it at the dealer, each time getting new radiators put in until they figured out it had something to do with the faulty manufacturing. This resulted in our truck being out of service for more than 2 weeks and our business totally shut down.
Next, a pierced hole from something being knocked loose and rubbing caused fluid to spray everywhere. Truck was out of commission for two days while they checked with ford for the "warranty" of this part. We contacted for customer service and they decided to replace it.
6-7 months pass without incident until we have to have it towed in. The entire rear axle had to be replaced. Not covered under normal warranty.
2 Months later, bring it in for regular service a the shop finds that both the upper and lower radiator hoses are leaking at a cost of $450.00 to replace. Not covered under extended warranty.
4 months later, truck dies in the middle of a busy intersection. Truck is towed in and out of service for a week. (business shut down again). All 3 exhaust gas temp sensors went bad and had to be replaced. Not covered under extended warranty.
1 month later, fluids leaking and its determined that it is leaking at the crank seal and oil pump and hydroboost. (found leak in piston section in unit causing problem. The pump was replaced, new pressure hoses and hydroboost unit. $2,000 repair, not covered under extended warranty. (cab off)
3 months later (3-30-11) truck is towed in because of loss of power. Hole found in turbo feed pipes on rear of engine (cab off). New pipes etc (not covered under extended warranty) and the repair was over $2100.00
No less than one week later, truck DIES! Towed in to dealer and this time its for major repair. It was deteremined that the entire small block has to be replaced. This was at the beginning of april. It is now the end of the month and they have called us saying the truck was complete and now the vehicle has another issue. They took it out for a test drive and vehicle has no power. They said they took the cab back off for the 2nd time and the high pressure pump is out (oil pump?) 1 month and truck and business have been out of service. ( this is all covered under warranty, but our business has been greatly affected)
Its getting ridiculous. We cannot afford all the repairs and manage to keep our business afloat. I'm reaching out to all you guys on here for some advice on what to do. Ford customer care is a joke, they wont respond and I'm running out of options. Always been loyal to ford, but right now I just don't know what to do.
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