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2008- 2010 Ordering Information Discussion of ordering and status of an order of a Super Duty truck. All engine types allowed.

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Old 10-16-2009, 02:15 PM   #1 (permalink)
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Tracking a truck on order????

I apologize in advance if this question is repetitive. I have placed an order for a 2010 F-450 and was wondering if there is a way to track the truck as it goes from an order printed on a sheet to an actual truck being built at Kentucky Truck Plant and then gets shipped out to the dealership. It's mostly the anticipation that is killing me, but I would also like to know so I can plan ahead for how long I may be without a truck if I sell my current one soon. Thanks for any help you can provide.


Patrick
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Old 10-16-2009, 03:16 PM   #2 (permalink)
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Several years ago we had a great system for customers to track their order through the Ford assembly process. But it used Ford resources, and Ford forced us to stop telling you how to do it. So your only legal choice right now is to get in bed with your dealerperson and have him provide you with a frequent update to the status of your order.

Your dealerperson that ordered your vehicle can use the Ford dealer ordering system to access your order and read the latest status. It takes a coupla of minutes, so if you don't have a good dealerperson you're dealing with, then you may get static. But with a decent dealerperson who cares about customer service, they'll gladly access your order status and pass it on to you. But daily updates are too much to ask of that dealerperson. Twice a week at the most, and maybe weekly would be even more reasonable.

The status will be in code, so you have to be able to interpret the buzz words. Go to the '99-up FAQ (off the home page of TheDieselStop), then click on "during your order". That will tell you what the various stages of production means.

After your truck leaves the assembly plant by rail, the best way to track it is to get the boxcar number from your Ford status report, then go to the applicable railroad website. Some railroads provide boxcar tracking, but some don't. If you live fairly close to Louisville, KY, then your truck may go all the way via "convoy", which means a car-hauler truck with no railroad involved.

Today I advise folks to order their new truck from Bobby Williams at Sunrise Ford Fleet - Your Super Duty Truck Headquarters
Bobby posts your order status on his website and gives you the key to your order status report. So you can check it every five minutes if you are a really antsy type of guy.
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Old 10-16-2009, 06:46 PM   #3 (permalink)
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Wow, thanks Smokey!!! Just got done reading all that stuff in the FAQ section. I have a call in to my sales man, so we'll see what he tells me.
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Old 10-20-2009, 06:22 PM   #4 (permalink)
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Originally Posted by ponyexpress94 View Post
Wow, thanks Smokey!!! Just got done reading all that stuff in the FAQ section. I have a call in to my sales man, so we'll see what he tells me.
When did you order it?
And how long should it take?
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Old 10-21-2009, 11:01 PM   #5 (permalink)
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I ordered the truck October 1st and at that time the salesman said Ford's Kentucky Truck Plant was building mostly diesel super duty trucks which put delivery 6-8 weeks away from the order date. I just checked in with the salesman Monday 10-19-09 and the truck is sheduled to be built sometime next week which he thinks will put the truck delivery date around November 15 which will be exactly 6 weeks.
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Old 10-22-2009, 05:22 AM   #6 (permalink)
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I ordered a 2010 super duty on October 1 and the salesman yesterday said it would be in the first week of November
I thought that was very fast...
I assume it has been built
He even gave me the VIN number but I have no idea how to track it...
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