Diesel Forum - TheDieselStop.com - View Single Post - Can't Download Sync 3 Update
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post #5 of (permalink) Old 07-17-2019, 02:00 PM Thread Starter
boats05
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Join Date: Aug 2002
Posts: 72
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Yeah.. I finally got the thing to download. Was trying to use the USB method to update it but the Ford servers were down.
I'm disappointed in the service provided by Ford customer service reps. IT should have been on this and given some ETA for restoration of service.
Instead, all they could say is "There is no ETA" and "Keep trying periodically" which is fine if they knew how long it had been down, but they didn't know if it had been a day/week/month or year.
I'd seen references to the server being down on other forums and they weren't recent, so that just left me wondering if it went the way of Sync 1 "Services" (No longer available)

In any case, it's been updated now and working much better with my Android phone.

Sorry for the rant. I have always loved my Fords so it is just disappointing when you don't receive the support you think you should.

1966 F100, Gas
1975 F250, Gas, 4X4
1998 F250, Ext Cab, Gas 4X4
1999 F350, Crew Cab, Diesel, 4X4 XLT
2005 F350, Crew Cab, Diesel, 4X4 Lariat
2009 F350, Crew Cab, Diesel, 4X4 Lariat
2012 F350, Crew Cab, Diesel, 4X4 Lariat
2016 F350, Crew Cab, Diesel, 4X4 Platinum
2017 F350, Crew Cab, Diesel, 4X4 Platinum
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