'2012 6.7L F250-New to me - Diesel Forum - TheDieselStop.com
6.7L Power Stroke Engine and Drivetrain Discussion of the 6.7L Power Stroke diesel engine and drivetrain in the 2011-Up Super Duty trucks. No gas engine discussion allowed except on transmissions and drivetrain that pertain to all models. Please confine discussion of topics in this forum to those items that are specific to the 6.7L Power Stroke engine.

 
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post #1 of 4 (permalink) Old 11-13-2018, 07:09 AM Thread Starter
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'2012 6.7L F250-New to me

Hi everyone, I’m new to the forum, and new to the 6.7 PS. I have owned a couple 7.3’s and one 6.0 but then I got suckered into the ecoboost craze as I don’t haul everyday (mistake) but now I’m back. I just picked up this 2012 6.7 with 120K miles from a private seller. The turbo was replaced by a local dealer at 91K in July 2017. When I bought the truck I could hear a slight whistle, higher pitched than the “normal” turbo whistle, so we negotiated the price down some. Took it to a local diesel mechanic to have him look it over and had the following experience: Exhaust manifold tested positive for leaks, but once they tore into it, it wasn’t the manifold but the tube connected to the exhaust upline, wasn’t actually connected. (Good news) but when they opened the intake into the turbo, which is only 30K miles old, the fins look beat the heck, and they found a small chunk of metal in the intake, looks like welding slag. So I called the local dealer and they told me that where the turbo was replaced under warranty, the part warranty is 12 months/ 12K miles, but that if it had been after the 100K mike mark, it would be covered for 2 years and unlimited miles. The mechanic said the chunk of metal was magnetic so not from piston or housing as they were aluminum. But couldn’t help ID where it may have come from. My question is, do I have any negotiating room with Ford on what looks to be a shorty repair job on the first turbo repair? Am I SOL? Do I run the turbo until it fails? Or bite the bullet and replace immediately? Any insight and expertise is welcome, Like I said I’m new to the 6.7 game which seems like an entirely new game from the “good old days” 😉 Thank you
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post #2 of 4 (permalink) Old 11-20-2018, 04:14 PM
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You need to have the work order or sales receipt for the turbo. That's going to be your first bit to use to make a claim. Then get smarter then the dealer about what the warranty covers. They may be speaking that the turbo was replaced under the motor warranty of up to 100k thus only covered for 12m/12k from date/mileage of install work.

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post #3 of 4 (permalink) Old 11-21-2018, 07:07 AM Thread Starter
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Thanks Heavy, after looking into this more, speaking with other dealerships, reading online, etc... it looks like that’s what happened. The turbo was replaced under factory warranty and therefore came with a 12 mos/ 12K warranty. However, some new info, I had a local trusted diesel mechanic look at the truck, and the connector to the upline wasn’t attached to the exhaust. I have pictures showing this, and the carbon build up. Any idea if negligence would help adjust that warranty period?
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post #4 of 4 (permalink) Old 12-02-2018, 09:31 AM
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Well if you dont find out that the dealer will fix it. I would just replace the turbo now to avoid having to tear it down again to fix the turbo. Sorry you are having these problems. Hope there is another dealer you can take your truck to because that dealer sucks
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  Diesel Forum - TheDieselStop.com > 2011 - 2016 Ford Super Duties > 6.7L Power Stroke Engine and Drivetrain

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