Join Date: May 2005
Feedback Score: 0 reviews
I'm a little south of Louisville and bought mine from a Conway Heaton in Bardstown, sale went well but warranty issues and the service department were pretty awful. All State Ford was my second choice for a warranty issue and they not only couldn't repair the problem but they created a different issue that they wanted to charge me for, didn't happen. James Collins Ford, downtown Louisville did some warranty work resolving an issue that my selling dealer and Allstate couldn't resolve but they left a heater hose loose and damaged the plenum housing and refused to make good on that. Bill Collins Ford in Louisville treated me well on an ongoing issue I had as far as the service goes but I have never purchased a new vehicle from them. I am not a fan of the high pressure sales you get at Town & Country Ford. When it was time to replace my wife's vehicle about 1 1/2 years ago Bill Collins didn't have what she wanted and Oxmoor Ford gave us the typical new car purchase run around, side steeping questions about interest rates and lying about the actual rate when I insisted. We ended up buying her's from Mike Castrucci Ford in Alexandria. they had exactly what she wanted and the salesman was knowledgeable and pleasant to deal with. The only downside to that is they are a little over 2 hours away.
2012 F250 XLT
6.7 CCSB 4X4 Sterling Grey, B&W Turnover Goosenech Hitch, Air Lift LoadLifter 5000, 50 gallon Transfer Flow replacement tank, Weather Tech mats