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Has anyone got the refund for prior work? Two months and I'm still waiting.
Hi Nickelplated5s,

Refunds can take up to 60 days to process. If it's been more than 60 days, you can give your Ford Dealership a call or reach out to our Customer Relationship Center at 1-800-392-3673.

Crystal
 

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I got my refund for the sensor from the dealership within about 5 days. They said all they had to do was verify it with warranty department at Ford. Good luck.
 

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Nickelplated, did a dealership do the repair? If so, why didn't you go back to your dealer and get the refund? The recall specifically said you can see the dealer who did the repair for a refund. If it was done by a 3rd party, then you must request it from Ford.
 

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Discussion Starter · #6 ·
It was done by a Dealer and Ford has not returned their call. At this point is about ethics, the tow bill was 1.5 times the repair and I'm eating that.
 
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