If you want look closely at it, '03 wasn't exactly problem free. Immediately upon purchasing that truck, I bought it used. .I had 3 catastrophic transmission failures in the first 900 miles. The selling dealership covered everything in full. Ended up being a chaffed wire harness on the fire wall. Truck had been in the shop at least 6 times for that. Fast forward to 220k. . and the HPOP issue. First mechanic had the truck 11 days. And couldn't fix the issue. Towed it to the closest Ford dealer. And I was back up and running. Again, I changed the oil every 3000, and fuel air filter ever 3rd oil change. I did transmission filter and fluid every 100k. And wheel bearings, ball joints, u-joints and the like every 100k.
The '12 wasn't exactly trouble free. Before I even ordered the current truck, I was hours away from signing for a 2011 CCSB, until the dealer filled the tank with gasoline. So I ordered the current truck, and had to wait 13 weeks for delivery. After delivery, I complained NUMEROUS times about the AC, even getting Crystal involved to see if I could get the problem rectified. Had numerous appointments with several dealerships resulting in lost time and money. I can laugh at this now, but at the time, I was livid when the female service manager at one dealership told me the AC was just fine. . and that I would have to deal with the max AC temp at 52°. ."BC I was just a big hot blooded man.". Again. Humorous now, but absolutely enraged me at the time. Ultimately, the original dealer repaired the truck after I informed them of a TSB detailing an issue with the plastic molding of the blend door. Dealer eventually replaced the plenum, condenser, compressor, and a few lines. . basically the entire AC system. Over 18 days. . requiring removal of the entire interior. Anyway, while I haven't fought some of the more common issues, I sure have had my fair share. And none of which have left me with an abundant amount confidence in any dealer. Or any amount of customer satisfaction . from any dealer I have dealt with. Being the owner of a business that survives and succeeds BC of customer service, the Ford dealers I have dealt with have never provided me with 100% satisfaction.
Why cant i just walk in to the Louisville truck plant and place my order? Skip the BS. In fact, I'm sure I am not the only one crazy enough & willing pay a premium to tour the plant while truck is being built. Even assist in assembly!! Nothing like being there when ur truck is born. . or better yet. . assisting in its birth. I would pay for that. For sure.
Anyway. We'll see what the dealer's have to say tomorrow!!