Well Ford Customer Care Dept. called back and denied my request for a buy back or a replacement. Not even an offer for an extended warranty!! He said they have denied the claim but will still fix the truck under warranty as it breaks. This does me and my family no good on the side of the road. I requested the DSB paperwork. Any more advice? My only fear is that I bought the truck from a private party with 9200 miles on it. The original owner had it in twice prior to my ownership. It is still under warranty with 40,000 miles on it. Thanks in advance for your advice.
Buy Back advice please!!
I have an 04 with the 03 motor. Lots of problems, 2 turbo's, EGR cleaned several times, O rings replaced on it then finally the EGR replaced. EBP sensors twice, VGT solenoids twice, oil leak etc. Every time I pull my 5th. wheel across the country it breaks down. Stranded in Nevada and Utah twice!! I bought used from a private party so the Lemon Law is out but I can go after Ford for a breech of warranty ( advice from a lawyer friend) I have been in touch with Ford Customer Care and they want the truck at the dealer to be looked at one more time then they will make the decision on what to do. Anyone with experience with this I could use the advice so I'm not walking in blind. I love this truck and put alot of money into it.I don't want anything free just a reliable truck,but it keeps stranding my family on the side of the road, yeah it's always covered under warranty but that doesn't help me get my family off the highway. Any help is appreciated. Thanks!!
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