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Frigidaire Freezer Problem

6173 Views 9 Replies 6 Participants Last post by  mike1000001
This weekend I noticed that my Frigidaire side by side freezer was not freezing. Unit is only 8 months old, so just trying to check the simple stuff first before I wave the warranty flag.

Freezer stays in the low 20s. Unit has a digital thermostat for temperature control. Every once in a while it will lie and say it's a 0 or -6, but it's not. Popsicles aren't frozen solid. The refrigerator is holding steady at 36 no problem. I've pulled the back panel off. Coils are as clean as day one. I can hear the compressor kick in from time to time, so I think that's working.

The freezer is staying cold, but it's not freezing anything. And it's not making ice because of this either. Anybody guess what to check? I've unplugged it a few times in hopes of resetting the computer. We're leaving town tomorrow and will be gone for a week. Would like to not have to empty the thing before we leave. Did I mention that wife is paranoid about this ? (happened to her 3 times past).
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Hello, You could have a thermostat problem or stuck in a defrost mode. Or problem in the control circuit of unit. I.E. if has a computer board. Everything today has them. I work on mostly on larger comercial walk-in boxes. Did you put new product in there? Because food has heat content so new items put in will take longer to freeze. Is it over packed so there is no air circulation in the box? Also check your door gaskets if they are sealing correctly. I'm sorry I read your post again I think your unit is not coming out of defrost or intermitently working . Most likely a bad control board. do the warranty route that's what you pay for. Hope something I wrote can help.
Good Luck, John
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