I picked up my 2017 F350 CCLB King Ranch yesterday and I ordered it with the dealer installed trailer camera and trailer TPMS system. For some reason the kit came in a box shipped to the dealer and not with the truck and it took the service department a bit to find it.
The dealer swapped the factory delivered 7 pin over 4 pin trailer connector on the bumper for the 7 pin over 12 pin setup that is used with the remote camera and TPMS system. The printed instructions say to take the tailgate wiring harness and unplug it from the body harness and plug it into the 12 pin connector. The dealership did this and afterwords the tailgate would not unlock or open manually or via the key fob or button on the dash.
The body harness they unplugged from the tailgate was just left uncapped and unused according to the instructions but that seems wrong.
Does anyone know if there is something wrong with this kit or when you install it there is an extra Y cable needed or you have to update the computer on the truck for the tailgate to work?
The tailgate camera did continue to work which we found odd. I guess the wiring for that goes from the 12 pin connector back through the 7 pin connector or what the dealer told me about it working is wrong.
I had them move the wiring back such that the tailgate works since I don't need the trailer camera or TPMS right away. the dealer is looking into this but my guess is I will end up having to figure it out myself or with the help enthusiasts like you guys.
Thanks
The dealer swapped the factory delivered 7 pin over 4 pin trailer connector on the bumper for the 7 pin over 12 pin setup that is used with the remote camera and TPMS system. The printed instructions say to take the tailgate wiring harness and unplug it from the body harness and plug it into the 12 pin connector. The dealership did this and afterwords the tailgate would not unlock or open manually or via the key fob or button on the dash.
The body harness they unplugged from the tailgate was just left uncapped and unused according to the instructions but that seems wrong.
Does anyone know if there is something wrong with this kit or when you install it there is an extra Y cable needed or you have to update the computer on the truck for the tailgate to work?
The tailgate camera did continue to work which we found odd. I guess the wiring for that goes from the 12 pin connector back through the 7 pin connector or what the dealer told me about it working is wrong.
I had them move the wiring back such that the tailgate works since I don't need the trailer camera or TPMS right away. the dealer is looking into this but my guess is I will end up having to figure it out myself or with the help enthusiasts like you guys.
Thanks


