I had the same thing with my truck, it also left me stranded. Ford payed for all expenses(motel, food, etc..) once the truck broke. Like stated above they won't cover lost wages. This breakdown cost me over $2000. in overtime. Should not happen with a new truck. The cause of the breakdown was the high pressure oil pump between 17,000 - 20,000 miles. The way I was reimbursed was through my dealer, this was after getting hold of the district rep and turning in all receipts.