[BUBLHED]

I have read a lot of posts about Ford voiding warranties and I believe what they are doing is ILLEGAL. IMHO, they are voiding warranties through intimidation! Let me just through out some thoughts. Did Ford tell you right up front that aftermarket products (tuners) would void your engine warranty? Probably not. Mine did not. Did you agree in writing that using aftermarket products would void the engine warranty on your truck? I did not sign any document agreeing to that nor was it included in my paperwork. The only warranty information exchanged with the dealer was that I had the remainder of the 3/36 and 100,000 miles on the motor since I bought a buy back X with 13,000 miles. If you had negotiated warranty terms, there would be no argument with the dealer because he would have pulled your paperwork and showed you the conditions you and he agreed to. Did you negotiate the terms of your warranty as you did the price you paid for your truck? Probably not, because if you did, you would have said AMF the same if they did not meet your price and go buy a Duramax or Cummings. And that impacts sales. Can't do that! My point is Ford sold us a non-negotiated UNCONDITIONAL 100,000 mile engine warranty. Now that they have to honor that warranty, they want to change the rules when we claim warranty work. That is Barbara Striesand and Ford knows it. Ford knew that tuners would be made available ASAP after the 6.0 hit the street. Case in point, the 7.3L. How long did it take for 7.3 tuners to show up? If they are so concerned about damage caused by tuners to the 6.0, why didn't they say when you bought the truck that tuners would void your engine warranty? Because, again, you would go else where and buy a different truck. Also, Ford could have embedded code in the computer software that would have made the tuners useless. That is not hard to do.

Bottom line: Ford would not tell you about aftermarket products voiding your warranty because it would hurt there bottom line.

Maybe I'm missing something and maybe I'm out in left field but if I have to collect on warranty work, I will not be intimidated by Ford.

DSMMH

 

[Archie]

I can't imagine having to deal with folks like you, day in and day out. Anybody know about how much service writers and managers make?

 

[jchadw]

Read the owner's manual and the diesel supplement that comes with it when you buy the PSD and you will find numerous things stated that says they can deny warranty work. As far as I know your warranty on your truck cannot be voided, only individual warranty claims.

 

[ikaroback]

What???? /ubbthreads/images/graemlins/confused.gif /ubbthreads/images/graemlins/shrug.gif

 

[BUBLHED]

[ QUOTE ]
Read the owner's manual and the diesel supplement that comes with it when you buy the PSD and you will find numerous things stated that says they can deny warranty work. As far as I know your warranty on your truck cannot be voided, only individual warranty claims.

[/ QUOTE ]

So why did they not show me in the owners manual before I bought the truck that aftermarket products void the engine warranty? Did your dealer explain it to you?

DSMMH

 

[BUBLHED]

[ QUOTE ]
I can't imagine having to deal with folks like you, day in and day out. Anybody know how about much service writers and managers make?

[/ QUOTE ]

I'll take that as a compliment!

DSMMH

 

[jkovatch4]

A number of things can void a warranty. the Jeep adds have their jeeps going threw water up to the windshield and commercials of hammering them in the mud, if you break your truck up the mountain because of abuse, your warranty can be voided because it was abused, same goes with aftermarket performance. if you put a chip in and blow a head gasket, or anything else, they can refuse warranty because you used the truck in a way that it was not ment for. same as if you run NOS and blow the motor, its your fault, why should u have warranty after u do that, same with the tuner, you inhanced your motor for it to work harder than the manufacture said it should.
you wanna play, be ready to pay. race engines don't have warranty, your insurance won't cover you if you wreck on the drag strip... i think they are all pretty good reasons for someone to cover their @$$ wither it is the manufacture or insurance Co.

 

[gregrob]

[ QUOTE ]


So why did they not show me in the owners manual before I bought the truck that aftermarket products void the engine warranty? Did your dealer explain it to you?

DSMMH

[/ QUOTE ]

They're not required to hold your hand and walk you through the do's and don'ts of the warranty. It's called IMPLIED ACCEPTANCE, when you sign the bill of sale to purchase the vehicle, it is implied that you accept the terms of the sale, including the warranty.

Get over it, and be logical. Unconditional would mean you could drain the oil out, put sand in the crankcase and fill the tank with hydrochloric acid and get it warrantied when it dies, NOT. /ubbthreads/images/graemlins/wink.gif

 

[StuartV]

If you bought a truck with a feature, for example a warranty, and you didn't ask for the details of the warranty before you bought it, then why are you complaining if the details aren't what you WANT them to be?

Were you expecting a light in the glove box? Did it come with one? Did your dealer tell you in advance that there's no light in the glove box? No. So, do they now owe you a light in your glove box just because you thought it should have come with one and you didn't bother to ask before you bought it to confirm that it had one?

If you read the Owner's Manual and PSD Supplement that come with the truck, it tells you everything you need to know to be aware that a warranty claim on the engine or transmission is subject to being denied if you used a tuner, etc.. And, gee, I don't know what you got if you bought a used truck, but Ford even supplies the Manual and Supplement with new trucks, WITHOUT even being asked! Gosh!

Further, I don't know that Ford voids a warranty, per se. I imagine what they do is attach a note to your VIN that indicates you were using a tuner or whatever. Then, any future warranty claim (at least for the engine or tranny) will get denied based on that knowledge that they have.

And before somebody starts spouting off about the Magnusson-Moss Act (or however it's spelled), let me re-iterate what has been said here a thousand times. That protects you against having warranty claims denied because you used aftermarket parts that meet OEM specs. I.e. they can't deny a warranty claim because you used an aftermarket oil filter - as long as the filter meets OEM specs. But, replacing the stock ECU programming with programming from a tuner is NOT replacing a stock part with an aftermarket one that meets OEM specs. If the aftermarket "tune" met OEM specs, you wouldn't be loading it - because it would give you the same HP and torque as stock. Therefore, it is easy logic to follow to see that loading a tune from an SCT or plugging in an Edge Juice module IS valid (legally-speaking) grounds for Ford to deny a warranty claim on a part that is affected by that tune or module.

 

[ZBODaytona]

[ QUOTE ]
A number of things can void a warranty. the Jeep adds have their jeeps going threw water up to the windshield and commercials of hammering them in the mud, if you break your truck up the mountain because of abuse, your warranty can be voided because it was abused, same goes with aftermarket performance. if you put a chip in and blow a head gasket, or anything else, they can refuse warranty because you used the truck in a way that it was not ment for. same as if you run NOS and blow the motor, its your fault, why should u have warranty after u do that, same with the tuner, you inhanced your motor for it to work harder than the manufacture said it should.
you wanna play, be ready to pay. race engines don't have warranty, your insurance won't cover you if you wreck on the drag strip... i think they are all pretty good reasons for someone to cover their @$$ wither it is the manufacture or insurance Co.

[/ QUOTE ]

Sorry i know of race engines that have a warranty, might not be 100,000 miles but they do have them. heck if i had the money i can go buy 1200 hp with a 90 day warranty or 700-800hp with a three year warranty, and we aren't that big with tuners... That being said i think ford is using the tuners as an excuse, and talking with techs i know, they say it can be void if the problem was CAUSED by the tuner, but they must first prove that it was the cause. But a lot of times ford sees tuners, oh that is the problem, i for one am one of those guys that says prove it to me. If i did something to cause the problem then I will pay, but if a tuner had no impact on the problem then ford should stand up, just as should I.

 

[danbob]

Ever hear the phrase, "You wanna play, you gotta pay"? I think its now your turn to pay! /ubbthreads/images/graemlins/rolleyes.gif

 

[BA]

[ QUOTE ]
Jeep adds have their jeeps going threw water up to the windshield and commercials of hammering them in the mud, if you break your truck up the mountain because of abuse, your warranty can be voided because it was abused,

[/ QUOTE ]

Is that not false advertising, showing something you can't do /ubbthreads/images/graemlins/phoney.gif to try to sell the product /ubbthreads/images/graemlins/shrug.gif

 

[gregrob]

[ QUOTE ]
[ QUOTE ]
Jeep adds have their jeeps going threw water up to the windshield and commercials of hammering them in the mud, if you break your truck up the mountain because of abuse, your warranty can be voided because it was abused,

[/ QUOTE ]

Is that not false advertising, showing something you can't do /ubbthreads/images/graemlins/phoney.gif to try to sell the product /ubbthreads/images/graemlins/shrug.gif

[/ QUOTE ]

It's called "Sales Puffery" and it's allowed.

To the original poster, you know I was thinking of something. You say the warranty is 'unconditional' admitting that there is a warranty, also say 'they didn't show me the terms of the warranty or have me sign it', admitting it has TERMS. Listen to yourself, the very nature of your speech is contradictory. You say the warranty is unconditional, then you say it has terms.
I don't think you 'get it'.

 

[Archie]

Does this mean that I can't drive a Toyota Tacoma out from under an incoming meteorite? /ubbthreads/images/graemlins/wink.gif

 

[overfly]

This post reminds me of an old saying - "It is better to sit quietly and let people think you are a fool than to open your mouth and remove all doubt". /ubbthreads/images/graemlins/eek.gif

 

[marino]

[ QUOTE ]
Does this mean that I can't drive a Toyota Tacoma out from under an incoming meteorite? /ubbthreads/images/graemlins/wink.gif

[/ QUOTE ]

No, but it would be a lot cooler if you could /ubbthreads/images/graemlins/grin.gif

Regardless, the info is there when you buy the truck, so why did you choose not to educate yourself about the warranty before you bought it. Anymore, people know more about their lawnmower, Ipod, or stero system before they buy, why would an expense like these trucks with millions of moving parts be any different. People take your heads out of the sand and educate yourself before you spend 40,000 on a truck. Especially if you plan on adding 100 hp. Not downing anyone who does juice a truck, but I do expect them to step up and accept the negative consequences of that decision instead of walking into the service dept with /ubbthreads/images/graemlins/shrug.gif type of attitude, when the engine jumps out of your truck and pisses on your leg.

JMHO

 

[jkovatch4]

[quote
Sorry i know of race engines that have a warranty, might not be 100,000 miles but they do have them. heck if i had the money i can go buy 1200 hp with a 90 day warranty or 700-800hp with a three year warranty

[/ QUOTE ]

thats if its for a hot rod cruzin the streets, race motors should be refreshed seasonally if not more often then that, does that mean your warranty will cover the refreshening? go spend 30k on a race motor, run it down the track at extreme rpms and blow it up, see if u have to pay for the repairs...

 

[FamilyRide]

[ QUOTE ]
I don't think you 'get it'.

[/ QUOTE ]

[ QUOTE ]
This post reminds me of an old saying - "It is better to sit quietly and let people think you are a fool than to open your mouth and remove all doubt".

[/ QUOTE ]

Quotes of the day! /ubbthreads/images/graemlins/biggrin.gif

Now delete this thing before other people start halucinating.... /ubbthreads/images/graemlins/biggrin.gif