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Discussion Starter · #1 ·
Just happened to me while towing my 14K 5er and new load of fuel, First had REDUCED POWER warning, then about 30 seconds later loud bang from right side of engine, then no power and pulled off to side of highway. Subsequent attempts to start engine resulted in raw diesel fuel leaking onto road new right front tire. Towed into nearby Ford dealer, immediate next day report of contaminated fuel, water in the fuel and metal shavings - and an immediate report that Ford ESP will NOT cover flushing the fuel system! Then about noon service advised no fuel pressure, I mentioned again the loud bang at shutdown, and they then said High Pressure Fuel Pump (HPFP) failed, and new estimate about $10,000. So, week later I called Ford ESP - there was no claim for repairs from Ford dealer and I had to open a claim and I had to tell Ford dealer to make a claim on the ESP so that an ESP inspector can inspect the damage!!!!! Can a Ford dealer on its own deny any claim under the ESP???? FYI record rainfall in the DFW area, and we continue to break the rain records, my 2011 F350 sets outside all day every day, and I usually refuel in the rain...... water in the fuel, go figure. Oh, and ESP does not pay to tow the truck and an RV hitched to the truck - surprise, another $150 if you're towing and fail on the raod!
 

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Ford will most likely NOT cover this under ESP. This will have to be filed on your comprehensive insurance portion of your auto policy and/or a claim against the place where you filled with diesel that had the water in it. Hopefully the dealer will use the EC3Z-9B246-A kit to replace all the components necessary to repair your fuel system instead of billing you for each part individually.

Ford will come back and say you should have stopped and checked at to why you got the reduced power message.

It is not the fault of Ford for the water in the fuel. Highly doubt you can get Ford to accept any responsibility of the water that went through the filters. ULSD is hydroscopic. It has an affinity to absorb water. That is why some of us use a fuel additive that tries to de-emulsify the water from the fuel to aide the filter in its job or run a secondary fuel/water separator.

Good luck on getting it fixed.
 
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Also remember that if you refuel at truck stops, you are almost always getting B20 diesel. The 6.7 although 'rated' to use B20 is at risk of more wear, tear and damage with higher bio fuel blends. And Bio-blends are more hydroscopic. I have a 6.4 and never stop at truck stops for fuel. Auto-diesel is usually B5. Some states do not require posting of bio content at pumps and you are at risk of getting B20 at every fuel stop in these states.
 

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Discussion Starter · #4 ·
Does anyone use a fuel additive other than the Ford PM22/23 that is designed only to improve centane? I heard FPPF was a good additive designed strictly to remove water from diesel fuel.
 

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Why should a warranty cover a failure that was not caused by just a mechanical failure? If you just fueled up and the dealer claims there is water in the tank/fuel then the fuel station that you filled up with would be responsible for the repair. This would not be a Ford issue if indeed water was in the fuel.

On top of what Larry said, many have chosen to buy an aftermarket fuel filter that not only protects the fuel system from dirty fuel but also helps to protect from instances like this because the filters will plug up rather then continue to allow fuel to flow through them if they absorb enough water.
 
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I use the Stanadyne red and blue diesel fuel additives. Red is for summer and when I use all I have, I will just use blue which is for all seasons. The Stanadyne helps lubricity, cetane boost and is a de-emulsifier.
 

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I use the Stanadyne red and blue diesel fuel additives. Red is for summer and when I use all I have, I will just use blue which is for all seasons. The Stanadyne helps lubricity, cetane boost and is a de-emulsifier.
Just an fyi incase you were not aware.. stanadyne makes the Ford PM22 and PM23.
 

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Why should a warranty cover a failure that was not caused by just a mechanical failure? If you just fueled up and the dealer claims there is water in the tank/fuel then the fuel station that you filled up with would be responsible for the repair. This would not be a Ford issue if indeed water was in the fuel.

On top of what Larry said, many have chosen to buy an aftermarket fuel filter that not only protects the fuel system from dirty fuel but also helps to protect from instances like this because the filters will plug up rather then continue to allow fuel to flow through them if they absorb enough water.
I totally agree this is not Ford's fault one bit,the fuel stations should be held to a higher standard. All these new EPA standards and high pressure rail systems and the gas stations run the same systems they have for years,so then like usual when it goes bad us the average working man gets stuck with the bill!
 

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Sorry, you are right. Got my S's confused. I keep sta-bil in my garage, not sure how I screwed that up lol.
 

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not a problem...happens to the best of us a times.....

hope you and your family have a Happy New Year and it is filled with much joy and happiness...
 

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Something about this scenario does not sound right. Usually a reduced engine power event is the result of an aftertreatment system concern. If you had gotten a fresh load of fuel with a lot of water in it, I would expect that the WIF warning message/indicator would have come on before anything else happened. When a PCM shut down event occurs there would not be a "bang" nor a fuel leak.

So, what was the actual mechanical failure that caused the bang and the fuel leak? I'm just trying to get a better picture here.

Also, IF the technician diagnosed this as water contamination and there is irrefutable evidence that it caused damage to your engine then there would be no reason at all to think this failure would be covered by warranty: base, powertrain or ESP. If you did happen to get a load of water or some other contaminant in your fuel that caused the failure, you might want to try calling your insurance company. I have repaired several trucks now where the owner's insurance covered fuel contamination issues... vandalism, accidental DEF contamination and so on.
 

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When I got my $10,216 repair bill for this, There was no WIF light, or anything else, just a gradual loss of power. I stopped at 2 Ford dealers and they could not diagnose it. Finally the 3rd one diagnosed and repaired it. Ford Customer service said" yes we know diesel fuel attracts water, and yes we know our water separator is not 100% effective, but we're not going to fix it!
 

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Since our little separators won't handle much in the way of water contamination, I am wondering what type of after-market systems could be installed and NOT void the mfg warranty? And the cost?
 
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I see both sides as the source of the problem. If you design a fuel system SO expensive to replace you should have a way to protect it from damage from water. If you own these trucks you need to be MUCH smarter about how to protect this beast.

It's not hard to keep water out of the system, it's just about the dollar.....the one Ford wants for profit....the one you need to spend to protect your truck.

In the end DIESELSITE is going to get my money in 2016.
 

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When I got my $10,216 repair bill for this, There was no WIF light, or anything else, just a gradual loss of power. I stopped at 2 Ford dealers and they could not diagnose it. Finally the 3rd one diagnosed and repaired it. Ford Customer service said" yes we know diesel fuel attracts water, and yes we know our water separator is not 100% effective, but we're not going to fix it!
And this is precisely why I will never own another Ford diesel!
 

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not a problem...happens to the best of us a times.....

hope you and your family have a Happy New Year and it is filled with much joy and happiness...
Thanks!! Happy New Year to you and yours as well.
 

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And this is precisely why I will never own another Ford diesel!
If you really think Ford really stated that quote then that is just as crazy as that quote lol (no offense). There is no way that Ford would admit they have an issue and also admit that they are not going to do anything about such issue (design flaw if you want to go that far). If anything, they would deny, deny, deny till they are blue in the face.
 
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