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Why cant I see the text of most posts? They are covered by gray circles and such?
It is most likely Internet Explorer as that browser is not supported for much longer.

"***Internet Explorer (IE) 10 will reach end of support on January 31, 2020. From this point forward, IE 11 will be the only supported version of Internet Explorer on Windows Server 2012 and Windows Embedded 8 Standard. IE 11 is now available via Microsoft Update Catalog, Windows Update and Windows Server Update Service (WSUS). Go here to learn how to get this update. "

More Info:

Can you try Google Chrome or Firefox?

Jeff M
 

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Discussion Starter #63
Why cant I see the text of most posts? They are covered by gray circles and such?
This is a result of compatibility issues with the IE browser. Microsoft is ending support for their Internet Explorer browser this year. If you use Chrome, Firefox, Opera, or Safari, it will work much better. And they are all free!
-Philip
 

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I am finding that the "Trending Posts" widget seems to be pulling and displaying REALLY old threads with no recent posts. That does not seem right. A thread whith the last post dated in 2005 is definately not "trending." JMHO
 

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Discussion Starter #65
Hey there,

All older threads have a static date in our trending metadata. This means it treats the thread like it was inputted on the day we moved. From there, clicks, views, comments all feed the algorithm to keep the trending information current.

All of that is to say, that in time, these "Trending Posts" you're seeing will only become more and more accurate with site usage.

-Gerrit
 

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We need to get our location back under our user name.

It is very helpful when another member needs some help or we want to help another member without having to ask them where they are located at.

We are still also waiting to get the old FAQ's back. If you can't get them back just tell us.
 

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We need to get our location back under our user name.
If you hover over the user's avatar it brings up a window that has location (if provided by the user in their profile).
But I agree, if it was visible all the time that would be much more convenient.
 

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Discussion Starter #68
We need to get our location back under our user name.

It is very helpful when another member needs some help or we want to help another member without having to ask them where they are located at.

We are still also waiting to get the old FAQ's back. If you can't get them back just tell us.
If you hover over the member's avatar (or click if you are using a mobile device) you can see the member's location still.
157139


If you hover over the user's avatar it brings up a window that has location (if provided by the user in their profile).
But I agree, if it was visible all the time that would be much more convenient.
Some communities ask their members to add it to their signature if it is important to them.

- Cricket
 

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The problem with hovering over the user's avatar is that 90% of the users on here have no idea that you can do that.

It is a lot nicer when you can just see it and not have to go hunting or hover over something to find something as simple as a location.
 

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Discussion Starter #70
We do our best to answer questions from users as we see them as well as post tutorials on how to better navigate the site. We do collect everyone's feedback and make changes based on collective feedback.
-Philip
 

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Please tell me WHY I cannot delete a post upon editing? Used to be able to... in every other forum I visit including my own deleting is an option.
 

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Any progress in getting the old FAQ's back? Right now any post that is linked to them in a search bombs out.

Also any news on setting up something different for the alerts. That little red dot just doesn't do it.
 

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Also any news on setting up something different for the alerts. That little red dot just doesn't do it.
Agreed, that little red dot isn't even very red. Can you make it flash, which would at least draw attention to it. I've not noticed it since it must have been "lit up" on my profile thingy for at least 2 weeks.
 

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Please tell me WHY I cannot delete a post upon editing? Used to be able to... in every other forum I visit including my own deleting is an option.
You have 24 hours to edit a post but you can not delete that post if you have anything you need to be removed you can use the report function and one of the team members cans help you out.

Any progress in getting the old FAQ's back? Right now any post that is linked to them in a search bombs out.
Also any news on setting up something different for the alerts. That little red dot just doesn't do it.
No update on this at this time however we are working on tools for restore those and fix the redirects in early 2020

Agreed, that little red dot isn't even very red. Can you make it flash, which would at least draw attention to it. I've not noticed it since it must have been "lit up" on my profile thingy for at least 2 weeks.
There are new push notifications that might help you get notice of alerts more effectively.

You can adjust them here:

Push notifications > Enable push notifications
Enabling push notifications requires a supported device. Enabling push notifications will enable them for this device only. If you log out of this device, you will need to re-enable push notifications.
Receive push notification when a new conversation message is received


Jeff M
 

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Any updates on when and if we are going to get the old FAQ's back?

There have been quite a few questions asked where we could link them to the old section if it was available but since it is no longer there we can't.

It would be nice if you would just tell us that it will come back or that it is gone forever, forget the "we are working on it" story.
 

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My guess is they probably didn't even know it existed and then blew it away with the update (but hey we're consistent across platforms now :rolleyes: …. and cool emojis too! /s)
Cheers!
 

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I would just like a yes it will be back or no, just forget it.

As for them not knowing about it, it was brought up before the new format

Sent from my SM-J737V using Tapatalk
 

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Any updates on when and if we are going to get the old FAQ's back?

There have been quite a few questions asked where we could link them to the old section if it was available but since it is no longer there we can't.

It would be nice if you would just tell us that it will come back or that it is gone forever, forget the "we are working on it" story.
Can you give me any links to them that might be broken and I can do a deeper dive?

All the info premigration has been backed up however it is the tools to restore it in a proper format that we are working on.

Jeff M
 

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