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Discussion Starter #1
Dear Community Members,

Over the past year, there have been updates to your community environment that have introduced challenges in usability and performance. We sincerely apologize if you have been negatively impacted. Efforts to improve the technology, user interface, and site performance has revealed weaknesses in the platform and outdated software on the site. Once we started looking at how to address these issues, it became clear that we needed to determine how to fix the underlying problems.

We needed to improve user experience, site speed, and overall performance, all while providing a secure environment for you to interact with your community. For the past few months, we have been actively seeking a resolution to these issues.

We are excited to announce that we are upgrading your site!! We have been working with a design and product development team that has enhanced Xenforo software to provide a modern and much better-performing platform. Our goal is to deliver an experience that better fits the current and growing long term needs of your community.

The new platform is designed for efficiency, stability, and to be user-friendly across all devices, including mobile. More time can be spent engaging, sharing, and contributing to your favorite community no matter where you are!

This is just the first stage of the new platform and we look forward to hearing your feedback as we make regular and timely improvements.

Thank you for all your support!

~ Community Support
 

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Discussion Starter #2
Dear Community Members,

We have posted previous messages announcing a new platform coming to your community that will provide a better experience, faster page speed and work seamlessly across all devices, including mobile. We are excited to announce that Thedieselstop.com will be migrated to our new platform on Wednesday, December 11th. The site will be in maintenance mode and in read-only while the migration is happening. This is expected site behavior as we move all the archived content over to the new sites. There should be no change in the content within your profile. All thread content will also be migrated to the new site. Your community may look a little different but all of the important information will still be there!

If for any reason there is a change of date, we will keep you updated on an alternative rollout schedule for the site migration. We look forward to your feedback on the new experience.

We appreciate your support!

~Community Support
 

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How about setting up a test site where we can see what is going to happen before it is thrust upon us and we then have to deal with it.

From what I have seen with any forum update going to a newer "user friendly" site is that you loose a lot of members because of the problems that it creates.
 

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How about setting up a test site where we can see what is going to happen before it is thrust upon us and we then have to deal with it.

From what I have seen with any forum update going to a newer "user friendly" site is that you loose a lot of members because of the problems that it creates.

An excellent suggestion.
 

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Discussion Starter #5
We've already deployed the site upgrade to a good handful of sites, and the only real problem we've been having is the learning curve of learning a new forum system. And we'll have someone on hand to share a bunch of guides and answer any questions you might have.

Here is an example site that got the change a little while ago

https://www.planet-9.com/

Kevin
 

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If that is a example of the new to come site I predict a huge fail.

You are going to loose members and those of us that come here more often will go to other sites.
 

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Hate to say it, but he's right. That site doesn't look very user friendly compared to other sites I'm a member of. The F150forum is well laid out and easy to navigate. It may be easy to navigate the new site, but the look will throw users off who are used to this site and others like it.
 

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Here is an example site that got the change a little while ago

https://www.planet-9.com/
I just took a look at that site, and am not a fan of the opening page. It took a few minutes to get to the main forum listing. That site has a ton of subforums, which we do not here, so it may not be as much of a challenge. I would suggest the opening page be a listing of the forums as it is currently here. The stuff like FAQs and the older content should be preserved on a dropdown from the main forum menu.
The look of the forum pages themselves isn't that bad, though, IMO. I'm on another forum that's populated mainly by old guys like myself, and they just changed the default "skin" and got a lot of comments about it, both good and bad. We'll all get used to it eventually.
 

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I find that a lot of the web designers are in the 20-30 year old group and like that warm touchy type of design.

They don't take into account the actual people that will be using the site.

But hey, it is their site and they can do with it what they want to do since they are paying the bills, but you would think that they would take the members ideas into consideration.
 

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We've already deployed the site upgrade to a good handful of sites, and the only real problem we've been having is the learning curve of learning a new forum system. And we'll have someone on hand to share a bunch of guides and answer any questions you might have.

Here is an example site that got the change a little while ago

https://www.planet-9.com/

Kevin

Just out of curiosity, do you manage your servers yourselves or are you using managed hosting? I had major issues similar to TDS - probably worse - that I learned were caused by my hosing company that refused to update the server software in a timely manner or allow minor tweaks to the configuration. My solution was like two fold like yours, I moved from UBB to IPS software (self hosted) and moved to another host altogether. I am extremely happy with both changes and my community is as well. I wish the same success for you!



I also discovered that people resist change sometimes. You will encounter members that get tuned off or have trouble coping with the changes in functionality but you also lose members when the site fails to perform. Web forums have to evolve to become cross platform compatible to work on Desktops, tablets and yes, even smart phones. Embrace the changes and you will eventually find new ways of accessing and enjoying TDS forums.
 
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