Picked up my truck today after another front crankshaft seal, and on the work order they added 1 gallon of 10w30 Motorcraft winter diesel oil to my 15w40 Castrol Tection Extra that I just changed last week! I talked to the tech he said not to worry. Should I dump it or leave it in?
Diesel_Dog
[ QUOTE ]
They sould have contacted you before doing so or just charged for an oil change..
[/ QUOTE ] ROTFLMAO
If you think I am going to call you to get permission to add oil to your truck your nuts especially when it's in for a warranty repair. You would probably be the one to tell us it was a gallon low after you picked it up if we didn't add the oil. You got to love these warranty customers.
FMT
They sould have contacted you before doing so or just charged for an oil change..
[/ QUOTE ] ROTFLMAO
If you think I am going to call you to get permission to add oil to your truck your nuts especially when it's in for a warranty repair. You would probably be the one to tell us it was a gallon low after you picked it up if we didn't add the oil. You got to love these warranty customers.
FMT
[ QUOTE ]
In my business I would have , but thats why i have taken a large portion of bussiness from local dealers. because I do care, and alot of people get very upset when you change oil brands and wts in there BABYS,, Not saying a must but would have ben time well spent..
[/ QUOTE ] Great news, You can have all my warranty 6.0L work. Good Luck
FMT
In my business I would have , but thats why i have taken a large portion of bussiness from local dealers. because I do care, and alot of people get very upset when you change oil brands and wts in there BABYS,, Not saying a must but would have ben time well spent..
[/ QUOTE ] Great news, You can have all my warranty 6.0L work. Good Luck
FMT
dont want it or do warrenty work. Takes to long for ford to pay. thanks anyway. It was just my opinin not a personal attack on you or anyone else, dont see how you took it that way, The oil reps(kendal,cenpeco)I deal with say never to mix wts of oils.. are they wrong? I know its not a castastropy but not recomended.
[ QUOTE ]
[ QUOTE ]
In my business I would have , but thats why i have taken a large portion of bussiness from local dealers. because I do care, and alot of people get very upset when you change oil brands and wts in there BABYS,, Not saying a must but would have ben time well spent..
[/ QUOTE ] Great news, You can have all my warranty 6.0L work. Good Luck
FMT
[/ QUOTE ]
Now Im LMAO Thats a good one
[ QUOTE ]
In my business I would have , but thats why i have taken a large portion of bussiness from local dealers. because I do care, and alot of people get very upset when you change oil brands and wts in there BABYS,, Not saying a must but would have ben time well spent..
[/ QUOTE ] Great news, You can have all my warranty 6.0L work. Good Luck
FMT
[/ QUOTE ]
Now Im LMAO Thats a good one
[ QUOTE ]
Picked up my truck today after another front crankshaft seal, and on the work order they added 1 gallon of 10w30 Motorcraft winter diesel oil to my 15w40 Castrol Tection Extra that I just changed last week! I talked to the tech he said not to worry. Should I dump it or leave it in?
[/ QUOTE ]
Good Gawd!
What's the he!!'s the matter with you? Drive the damn truck and forget it!
Allan
Picked up my truck today after another front crankshaft seal, and on the work order they added 1 gallon of 10w30 Motorcraft winter diesel oil to my 15w40 Castrol Tection Extra that I just changed last week! I talked to the tech he said not to worry. Should I dump it or leave it in?
[/ QUOTE ]
Good Gawd!
What's the he!!'s the matter with you? Drive the damn truck and forget it!
Allan
[ QUOTE ]
It was just my opinin not a personal attack on you or anyone else, dont see how you took it that way,
[/ QUOTE ] I didn't take it as a attack. sorry if that's the way it came across.
There is not enough time in the day trying to get a hold of customers that can't be gotten a hold of, wrong numbers, they don't work here any more, I am sorry this number is not in service any more and the list goes on and on. I was working on a truck one day waiting to get approval from the owner for the repairs it needed and the guys cell phone was ringing all day, so I answered it and it was my service writer trying to call the customer at the number he gave us to contact him that day. Stuff like this just slows the whole repair process down for other customers which one of you may be next in line. At a small shop I can see where this may not be a issue but at a some what large dealer it's a major issue.
FMT
It was just my opinin not a personal attack on you or anyone else, dont see how you took it that way,
[/ QUOTE ] I didn't take it as a attack. sorry if that's the way it came across.
There is not enough time in the day trying to get a hold of customers that can't be gotten a hold of, wrong numbers, they don't work here any more, I am sorry this number is not in service any more and the list goes on and on. I was working on a truck one day waiting to get approval from the owner for the repairs it needed and the guys cell phone was ringing all day, so I answered it and it was my service writer trying to call the customer at the number he gave us to contact him that day. Stuff like this just slows the whole repair process down for other customers which one of you may be next in line. At a small shop I can see where this may not be a issue but at a some what large dealer it's a major issue.
FMT
Personally I don't like mixing oils but who knows what is in there. Full of mixed weight/brand of oil is better than 1 gallon low on oil in my opinion. If I shipped the truck out 1 gallon low on oil and my boss got a call from the customer about it I would be buying a gallon of oil and driving my personal vehicle on my time to the owners residence to install it and take the BS that goes along with the mistake. My boss is a kool guy but he is very customer oriented and wants the job done correctly the first time if it can be fixed correctly the first time, ops back to that 6.0L thing again.
FMT
FMT
[ QUOTE ]
[ QUOTE ]
Picked up my truck today after another front crankshaft seal, and on the work order they added 1 gallon of 10w30 Motorcraft winter diesel oil to my 15w40 Castrol Tection Extra that I just changed last week! I talked to the tech he said not to worry. Should I dump it or leave it in?
[/ QUOTE ]
Good Gawd!
What's the he!!'s the matter with you? Drive the damn truck and forget it!
Allan
[/ QUOTE ] AllenInNE, If I can quote you from a old post " The only dumb question is the one that is not asked " Just wanted some feed back on this , there's not much talk about mixing different weights of oil.
[ QUOTE ]
Picked up my truck today after another front crankshaft seal, and on the work order they added 1 gallon of 10w30 Motorcraft winter diesel oil to my 15w40 Castrol Tection Extra that I just changed last week! I talked to the tech he said not to worry. Should I dump it or leave it in?
[/ QUOTE ]
Good Gawd!
What's the he!!'s the matter with you? Drive the damn truck and forget it!
Allan
[/ QUOTE ] AllenInNE, If I can quote you from a old post " The only dumb question is the one that is not asked " Just wanted some feed back on this , there's not much talk about mixing different weights of oil.
[ QUOTE ]
Picked up my truck today after another front crankshaft seal, and on the work order they added 1 gallon of 10w30 Motorcraft winter diesel oil to my 15w40 Castrol Tection Extra that I just changed last week! I talked to the tech he said not to worry. Should I dump it or leave it in?
[/ QUOTE ]
it's not gonna hurt a thing.
Hammer
Picked up my truck today after another front crankshaft seal, and on the work order they added 1 gallon of 10w30 Motorcraft winter diesel oil to my 15w40 Castrol Tection Extra that I just changed last week! I talked to the tech he said not to worry. Should I dump it or leave it in?
[/ QUOTE ]
it's not gonna hurt a thing.
Hammer
[ QUOTE ]
The oil reps(kendal,cenpeco)I deal with say never to mix wts of oils.. are they wrong? I know its not a castastropy but not recomended.
[/ QUOTE ]
they are just covering their butts. You'd be surprised at some of the OUTSTANDING UOA's that certain people end up with mixing various brands/weights of oils. Yes, there are risks if you go willy nilly with the mixing. But if you take the time to understand what you are trying to achieve, self mixing can sometimes be worthwhile. This is NON-PSD specific, but a general and common case in point is people taking 4 quarts of Mobil-1 10w-30 and mixing 1 quart of Mobil-1 15w-50. This blend on a regualr basis outperforms 5 quarts of Mobil-1 10w-30 by itself. I'm not gonna get into the specifics why because it will draw this conversation out much farther than I feel like going at the moment. And to add a specific PSD example. In the very recent past, a UOA was posted over at BITOG. It was a blend of Mobil Delvac-1 5w-40 and Mobil Delvac 1300 15w-40. The UOA produced was one of the best I have seen for a PSD. Anyway, I think that's enough for now.
Hammer
The oil reps(kendal,cenpeco)I deal with say never to mix wts of oils.. are they wrong? I know its not a castastropy but not recomended.
[/ QUOTE ]
they are just covering their butts. You'd be surprised at some of the OUTSTANDING UOA's that certain people end up with mixing various brands/weights of oils. Yes, there are risks if you go willy nilly with the mixing. But if you take the time to understand what you are trying to achieve, self mixing can sometimes be worthwhile. This is NON-PSD specific, but a general and common case in point is people taking 4 quarts of Mobil-1 10w-30 and mixing 1 quart of Mobil-1 15w-50. This blend on a regualr basis outperforms 5 quarts of Mobil-1 10w-30 by itself. I'm not gonna get into the specifics why because it will draw this conversation out much farther than I feel like going at the moment. And to add a specific PSD example. In the very recent past, a UOA was posted over at BITOG. It was a blend of Mobil Delvac-1 5w-40 and Mobil Delvac 1300 15w-40. The UOA produced was one of the best I have seen for a PSD. Anyway, I think that's enough for now.
Hammer
[ QUOTE ]
Personally I don't like mixing oils but who knows what is in there. Full of mixed weight/brand of oil is better than 1 gallon low on oil in my opinion. If I shipped the truck out 1 gallon low on oil and my boss got a call from the customer about it I would be buying a gallon of oil and driving my personal vehicle on my time to the owners residence to install it and take the BS that goes along with the mistake. My boss is a kool guy but he is very customer oriented and wants the job done correctly the first time if it can be fixed correctly the first time, ops back to that 6.0L thing again.
FMT
[/ QUOTE ]
WOW! /ubbthreads/images/graemlins/eek.gif That totally blew me away. Whenever one of my inspectors screws something up or a job comes back to them with a defect they missed, I make them write themselves up. I get almost zero repeat offenders that way. But they know I love them and I'd do anything for them.
But having to go to the customer's home to make it right on your own dime tells me he is really serious about customer service their first time through!
FMT, I think I almost got a glimps of your secret unbridled passion for working on the 6.0!
Personally I don't like mixing oils but who knows what is in there. Full of mixed weight/brand of oil is better than 1 gallon low on oil in my opinion. If I shipped the truck out 1 gallon low on oil and my boss got a call from the customer about it I would be buying a gallon of oil and driving my personal vehicle on my time to the owners residence to install it and take the BS that goes along with the mistake. My boss is a kool guy but he is very customer oriented and wants the job done correctly the first time if it can be fixed correctly the first time, ops back to that 6.0L thing again.
FMT
[/ QUOTE ]
WOW! /ubbthreads/images/graemlins/eek.gif That totally blew me away. Whenever one of my inspectors screws something up or a job comes back to them with a defect they missed, I make them write themselves up. I get almost zero repeat offenders that way. But they know I love them and I'd do anything for them.
But having to go to the customer's home to make it right on your own dime tells me he is really serious about customer service their first time through!
FMT, I think I almost got a glimps of your secret unbridled passion for working on the 6.0!
DieselDog,
What about your responsibility here????? I sure don't want you doing my oil changes if you leave your truck 1 gal low on oil!!!! I agree the tech was trying to keep you from having further problems down the line. I am sure you also got a good visual inspection from this, because the tech was probably thinking you had a major oil leak someplace. I myself would be to ashamed to admit that I let my truck get 1 gal low, especially after only one week.
What about your responsibility here????? I sure don't want you doing my oil changes if you leave your truck 1 gal low on oil!!!! I agree the tech was trying to keep you from having further problems down the line. I am sure you also got a good visual inspection from this, because the tech was probably thinking you had a major oil leak someplace. I myself would be to ashamed to admit that I let my truck get 1 gal low, especially after only one week.
Hi Diesel,
Yes Sir, I know I come off a little on the brash side now and again, but I'm old and I've earned the right. :>)
I've been twistin' wrenches since I was 6 years old and always get a kick out of this "oil" topic and the way folks get caught up in it.
Fact is, this is a purely "human" choice and humans do get "attached" to their vehicles. I also noticed a few years ago, that after the sticker prices climbed above $20K for a silly pickup, folks then really started being "picky" about their "babies". :>)
But in all reality, that engine could give a fig less what kind of oil it is running.
It is innate; it is nothing but a chunk of iron and it has no opinions or feelings. It is a piece of machinery and at 200 degrees or better, after coming in off a four-hour pull on the interstate, when you pull the drain plug, believe me, all oils, I don't care what the weight, make or type, will come outta that pan having the consistency of water.
Like the Ford Tech said, sure, mixing oils is not the thing one would choose to do, not the perfect practice and not operating "by the rules", but its not endangering the truck in any way either and the level in the crankcase far, far out ranks the need for being "color and weight proper".
That fella just spent 4 hours under a hot, stinkin', knuckle bustin', swear-word enticing diesel and his very last thought before he closed the hood was to make darned sure that the oil level was correct and where it should be. I would have given the guy a tip. :>)
Now, just don't get me started on that silly "CPS" debacle. :>)
Allan
Yes Sir, I know I come off a little on the brash side now and again, but I'm old and I've earned the right. :>)
I've been twistin' wrenches since I was 6 years old and always get a kick out of this "oil" topic and the way folks get caught up in it.
Fact is, this is a purely "human" choice and humans do get "attached" to their vehicles. I also noticed a few years ago, that after the sticker prices climbed above $20K for a silly pickup, folks then really started being "picky" about their "babies". :>)
But in all reality, that engine could give a fig less what kind of oil it is running.
It is innate; it is nothing but a chunk of iron and it has no opinions or feelings. It is a piece of machinery and at 200 degrees or better, after coming in off a four-hour pull on the interstate, when you pull the drain plug, believe me, all oils, I don't care what the weight, make or type, will come outta that pan having the consistency of water.
Like the Ford Tech said, sure, mixing oils is not the thing one would choose to do, not the perfect practice and not operating "by the rules", but its not endangering the truck in any way either and the level in the crankcase far, far out ranks the need for being "color and weight proper".
That fella just spent 4 hours under a hot, stinkin', knuckle bustin', swear-word enticing diesel and his very last thought before he closed the hood was to make darned sure that the oil level was correct and where it should be. I would have given the guy a tip. :>)
Now, just don't get me started on that silly "CPS" debacle. :>)
Allan
If you think about it, the PSD blends a little of the old with the new every time you change oil. If it really hurt anything, International would have devised a way to completely empty the engine instead of leaving a couple of qts in.
Jim
Jim
[ QUOTE ]
DieselDog,
What about your responsibility here????? I sure don't want you doing my oil changes if you leave your truck 1 gal low on oil!!!! I agree the tech was trying to keep you from having further problems down the line. I am sure you also got a good visual inspection from this, because the tech was probably thinking you had a major oil leak someplace. I myself would be to ashamed to admit that I let my truck get 1 gal low, especially after only one week.
[/ QUOTE ]NChornet, I just changed the oil last week, it was a VERY small drip coming out of the crank seal! It was full when I dropped it off at the dealer, he must have lost oil changing the crank damper and seal, front cylinder cover & the oil pump cover. /ubbthreads/images/graemlins/mad.gif
DieselDog,
What about your responsibility here????? I sure don't want you doing my oil changes if you leave your truck 1 gal low on oil!!!! I agree the tech was trying to keep you from having further problems down the line. I am sure you also got a good visual inspection from this, because the tech was probably thinking you had a major oil leak someplace. I myself would be to ashamed to admit that I let my truck get 1 gal low, especially after only one week.
[/ QUOTE ]NChornet, I just changed the oil last week, it was a VERY small drip coming out of the crank seal! It was full when I dropped it off at the dealer, he must have lost oil changing the crank damper and seal, front cylinder cover & the oil pump cover. /ubbthreads/images/graemlins/mad.gif
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